Job Description

Are you an organised and enthusiastic individual looking to grow your career in administration and events? Do you have great communication skills, enjoy working with people, and thrive in a busy environment where no two days are the same?

We are looking for a Business and Events Administrator to join our team--someone with strong IT and administrative skills who is proactive, reliable, and takes pride in delivering excellent customer service. This is a varied and rewarding role that supports both the daily running of our office and the smooth delivery of parties and events.

This role offers hands-on experience across front-of-house reception, customer service, and event coordination. You'll be a key part of the team that ensures bookings are managed professionally and that every customer experience runs smoothly from enquiry to event delivery.

Your duties and responsibilities will include:

1. Providing organised administrative support for day-to-day office and reception tasks

2. Managing and processing event and party bookings, including scheduling and liaising with customers

3. Coordinating party and event details with internal teams to ensure smooth delivery

4. Acting as the first point of contact for customers, visitors, and suppliers at reception

5. Maintaining stock levels, supplies, and general office organisation

6. Offering flexible support to the Party, Reception, Servery, Kitchen, and Office teams during busy times

7. Responding to customer enquiries by phone and email in a timely and professional manner

Using a variety of software packages for communication, scheduling, and data entry

To be successful in this role, you should have:

Strong administrative and organisational skills

Excellent written and verbal communication

Good numeracy and literacy

Computer literacy, including Microsoft Office

A friendly and approachable manner

A professional and confident phone manner

The ability to manage multiple tasks and remain calm under pressure

A proactive, flexible, and can-do attitude

Excellent time management and attention to detail

The ability to work well both independently and as part of a team

You'll receive full training and support from experienced colleagues in a friendly and fast-paced environment. This is a great opportunity to gain experience in both business administration and event coordination while making a real impact on our customer experience.

Job Type: Apprenticeship

Pay: From 7.55 per hour

Expected hours: 30 per week

Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 01/09/2025
Reference ID: Ref: BA09 Apprentice administration assistant Level 3 at Party and Play Funhouse Limited
Expected start date: 29/09/2025