Job Description

Salary

- 22,666 ( pro rata)

Location

- Covering Torfaen Refuges

Contract Type

- Workplace based

Hours & working Pattern

+ 25 Hours per week + Negotiable on how many days this is over and times between Monday to Friday within the hours of 9-6 + All team members must work flexibly on occasions to meet the needs of the Charity and the people we support

Accountable to

- Refuge Team Leader

Purpose of the post

To support the delivery of specialist support to adult and children living who are affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV) in our accommodation services

Specific responsibilities

Cleaning:

To deep clean private bedrooms/flats in between occupancies. To wash and change bed linen, towels, cot bedding and similar between occupancies. To maintain the cleanliness of the external area of the premises. To undertake 'motivational cleaning' exercises within communal areas with residents. To undertake cleaning of communal areas when necessary to maintain standards and minimise health and safety risks. To undertake deep cleaning on occasions of the properties to include ovens, windows and woodwork. Complete regular refuse disposal trips.

Health, Safety & Repairs

To carry out health and safety checks and property checks (internally and externally): + Daily (visual checks); + Weekly checks (e.g., firefighting equipment and alarms). + Monthly Checks (e.g., written premises checks, emergency lighting). + Fire Drills. + Act as a Fire Warden for the building. + Report all other repair/maintenance issues to landlords. + Ensure that any remedial work required in respect of faults/deficiencies are reported and that the work takes place. + Ensure all checks and actions taken are thoroughly recorded. + Provide access to contractors attending buildings.

Stock Control

Monitor stocks of consumables. Organise the purchase of all refuge stocks including bedding/towels, cleaning materials, food and welcome packs and other household items. Low level assistance to women residing in refuge/accommodation projects Carry out some administrative duties on behalf of the team in relation to women's case work. Occasionally accompany/transport women to appointments.

General responsibilities

Contribute to the:


+ Development and achievement of our Vision, Mission and Objectives. + Promotion of our values, culture and aspirations. + Creation of a safe, supportive and explorative working environment. + Promotion of Equity, Diversity and Inclusion. + Upholding of our Policies and Procedures.

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.


The ability to travel independently and in a timely manner to fulfil the requirements of the role is essential.

Application Information:

Please ensure you have read the full and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.

Closing Date: 22nd August 2025.


Due to the nature of these roles, they are only open to

female applicants

(Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts


Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce