Job Description

Job Introduction
37.5 hours per week Monday to Friday 16.50 per hour

Home based

(but must be commutable distance from BS20 8QJ)

Job Introduction:

As a Regional Contract Administrator for the Avon & Somerset police, You will deliver the highest standards of customer service through the delivery of seamless contract administration of Sodexo systems & Process to support Sodexo client and personnel.

What you will do:

To be responsible for the completion of administrative tasks as directed by the Contract Manager To support the Sodexo team and the client personnel by carrying out general unskilled tasks as delegated within all areas or other controlled areas. To carry out general administrative tasks to enable the best-in-class service delivery To carry out general administrative tasks, answering phones, processing emails, filing, organising paperwork, and on Job Specific tasks to the required standard established by the Service Level Agreement. To have a full knowledge of all systems which must be administered in the scope of the role such as , SAP, UDC Billing, Kronos payroll, Lean Path, KAPTURE, E Profit & General Sodexo systems. To issue keys to client and colleagues, as required and to conduct weekly key audits. To assist the team with the administration of hospitality operations as required To operate till as per training given, to include cashing up, cash management and Clarity Live reporting When required to assist the catering department in the cafe To follow Profit protection procedures To ensure a high standard of personal hygiene is always maintained and that uniform provided and specified is worn with care to being clean and ironed. To ensure you wear all personal protective equipment provided and specified for the tasks To ensure that the appropriate safety signage is used at all appropriate times e.g. wet floor signs to 'warn' customers were possible. To assist all departments with procurement of stock and consumables according to business needs and to handle all procurement related tasks as directed by the Contract Manager To take part and effectively engage in employee training and having a full understanding of Health and Safety, Food safety, COSHH, Cleaning methods, Cleaning Training and Site Specifics Procedures. To organize and carry out new starter's induction and accompanying onboarding paperwork To administer the successful submission of all vetting requirements for site-based roles To deal with any complaints / issues from customers immediately and report directly to Contract Manager. To ensure and complete all minute taking for Sodexo Meetings including note taking where required at HR meetings. To prepare materials to be used at weekly Sodexo huddle To participate actively within team meetings to develop ideas to enhance service offer. To be flexible to work additional hours to cover holiday and sickness within the team. To always work, with awareness of surroundings and behaviour required, plus security procedures in place To ensure the successful completion of unit payroll weekly including administration of UDC System and Kronos system To ensure the successful completion of unit's E profit financial trading including weekly closing of books and financial reporting and investigation To assist the Contract management team in the production of site based monthly performance pack To maintain all business records, such as personnel files, master stock spreadsheets and other management reporting logs. It should be noted that this document is not exhaustive, additional responsibilities/ad hoc duties may be required

What You Bring:

A strong team spirit and excellent communication skills--you're someone people naturally turn to. The ability to stay organised, prioritise your workload, and remain calm under pressure. Previous experience in a similar administrative role is a bonus, but not essential. If you're tech-savvy and a quick learner, we'd still love to hear from you. A desire to grow within the organisation and take the next step in your career. Health and Safety Procedures must be always followed. Identify the standard/end result required for a task and complete it accordingly. Support team to achieve work goals, etc. Fluent in the use of Microsoft office products Ability to work under one's own initiative

What we offer:


Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!