Job Description

***THIS ROLE IS A FIXED TERM CONTRACT FOR 12 MONTHS, COVERING MATERNITY LEAVE***

We are delighted to announce that we\'re recruiting for a new Credit Control Manager to lead and join our dynamic team!

As Regional Credit Control Manager, you\'ll be supported by Regional Leads, assisting the Global Head of Accounts Receivable. You\'ll be leading the Credit Control function, ensuring successful delivery of KPIs, strong people engagement and excellent stakeholder management. As a leadership role, you should have a passion for people and guiding the team to achieve their objectives.

As Regional Credit Control Manager, you\'ll be primarily responsible for delivering consistent cash collection, DSO and ADD, proactively managing and resolving disputes and driving accountability throughout the Credit Control function.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with dynamic organisations across the world. We are the number one destination for talent in the best STEM markets: these are today\'s unsung heroes who positively shape the future. Now we\'re helping them shape their own futures.

As we embark on a global transformation journey, the Regional Credit Control Manager will work closely with the Transformation Team and will be integral to ensuring the product adds value, aligns closely to strategy and the team are engaged and set for success. Having the ability to lead through change and inspire will be integral to your success in this role.

Key responsibilities\xe2\x80\xa6

• Deliver team strategic targets, coach and guide the team to deliver optimum outcomes against objectives
• Maintain a department organisational structure sufficient to meet all goals and objectives
• Deliver consistent improvements in eNPS scoring, through hearing the voice of the team and making appropriate changes to support engagement and development
• Leading regular 1:1s and periodic skip level 1:1\'s with team members, reviewing objectives and development plans
• Produce executive reporting of KPIs as agreed with the Global Head of Accounts Receivable
• Enhance and drive management/business information on operational activities.
• Measure department performance and ensure appropriate actions are taken to recover any gaps
• Keep key stakeholders engaged and informed by providing reports and conducting regular review meetings in line with Comms Strategy
• Champion the Credit function, ensuring the group is aware of its purpose, the value added and their challenges
• Collaborate with global stakeholders to ensure SLAs are met

Skills, Knowledge & Experience\xe2\x80\xa6

• Previous experience of leading direct and indirect teams globally is essential
• Self-starter with proven track record in end to end collections and credit risk management
• Communicating with, influencing and engaging stakeholders at all levels
• Experience in leading large teams through a period of change is essential
• Applied knowledge of accounting & general accounting practices relevant to job (Bad Debt Provision, ability to interpret a balance sheet etc.)
• Working knowledge of MS Word, Excel, PowerPoint, and Outlook
• Demonstrate strong organisational & time management skills
• Excellent customer service skills
• Speed & accuracy to meet deadlines
• German/Dutch/French linguistic proficiency is advantageous

In return for your commitment, we offer a range of benefits including \xe2\x80\xa6

• The choice to work flexibly from home and the office, in line with our new hybrid working principles
• Competitive salary and bonus
• 28-day holiday allowance plus bank holidays, which can be taken at a time of your choosing (except for Christmas Day, Boxing Day and New Year\'s Day, which are fixed).
• Annual leave purchase scheme
• Five day\'s paid Caregiver/Dependant leave per annum
• Five paid days off per year for volunteering
• Competitive family care policy
• Financial, physical and mental wellbeing support
• Private healthcare (after qualifying period)
• Company shares option
• Access to a range of retail discounts and savings

What we stand for...

We\'re committed to ensuring that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\'ll be happy to help.

What we stand for..

We create community and deliver change that transforms the future for everyone. With this in mind, we\'re committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.

If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we\'ll be happy to help.

SThree