Job Description

First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND

we're proud of it! You've only got to have a look at our customer and employee reviews to see how important our people are, and we take their happiness, health, and work-life balance very seriously.

Pay and Benefits

:

A starting salary of

27,955, moving to 36,261

after 3 years along with an annual company bonus scheme Hybrid working available And many more!

Working Hours:

Monday to Friday: 09:00 - 17:30 (office based role) 1 in 4 Saturdays: 10:00 - 16:00 - Over time available (paid at time and a half) or a day in lieu (subject to availability) Opportunities to visit your dealers once a quarter

What will you be doing?

Selling First Response and building relationships with dealers (predominantly via phone with the addition of WhatsApp) to win business for FRF. Managing a geographical territory of dealer partners with the view of supporting the wider dealer direct goal of achieving 1,500 proposing dealers per month. Working closely with all other areas of the business. In particular: + The Marketing team, who you will work alongside to prospect dealers.
+ The Underwriting teams to feedback on our product.
Commit to feeding back market intelligence into the business and ensuring we take appropriate action to ensure we remain relevant in our market. Endeavour to ensure our dealer partners observe the correct standards of market conduct and treat our mutual customers fairly. Deliver a high level of customer service to both our dealer partners and customers on outbound and inbound communications.

What skills are we looking for in you?

Someone who is highly motivated and self starting with a strong desire for results. An active listener and effective communicator via all means presented to you. Able to build strong business relationships with a variety of different personality types with a focus on quality service. Can identify and deal with any conflicts positively and objectively. Being up to date with market intelligence and utilising this knowledge to better improve service and product offering. Keen to learn about First Response Finance allowing you to have excellent knowledge of our product offering and service.

To apply for this role you must:

Have previous

phone-based experience

(e.g., customer service, sales, or outbound calling)

Have the full right to work in the UK.

*

Hold a full UK driving license and access to a vehicle (with the ability to claim back mileage).