Job Description

LOCATION

------------


Russell House , Crickhowell Crickhowell, United Kingdom
###

CAREER AREA

Sales
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JOB TYPE

Full time

JOB ID

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#R60503

Regional Engineering Manager - Lead, Innovate, Deliver

Hours:

Full Time | 40 Hours/Week

Department:

Engineering

Company:

NoteMachine (A BRINK's Company)

Salary:

Competitive

DOE

+

Benefits

+

Leadership Bonus Potential

Who Are We?

We're

NoteMachine

, one of Europe's top ATM providers - moving over

10 billion

in cash annually, with over

14, 000,

machines in our ATM network

,

covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access.


We're part of the global

BRINK's

network - operating in

100+ countries

with 59,000+ employees - giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day.

The Opportunity: Regional Engineering Leadership

We're searching for an experienced and motivated

Regional Engineering Manager

to take the lead on operational performance, team management, and service excellence across a designated region.


You'll be the engine behind engineer delivery - ensuring the right people, in the right place, with the right support - to hit business goals and exceed service-level expectations.


This role blends technical knowledge, people leadership, and strategic thinking to deliver impactful results across the region and beyond.

What You'll Be Responsible For

Managing a team of Field Service Engineers and Supervisors to meet SLAs Ensuring staffing levels meet operational demand Driving KPI performance and resource efficiency Acting as a technical escalation point and thought leader Supporting innovation through prototype testing and repair process design Leading HR duties: recruitment, performance management, and development Collaborating across departments to improve service delivery and regional interests Supporting national operations and projects where required Championing best practices and continuous improvement

What You'll Bring

Proven experience in

fault-finding and hardware repair

of ATM systems Leadership experience managing

technical field teams

Strong

budget management

and resource planning skills A coaching, motivational management style Excellent communication and problem-solving skills Logical thinker with a drive for operational excellence Willingness to travel across the region and occasionally nationally

Bonus Points For

Deep understanding of

ATM software and operations

Formal qualification in electromechanical engineering (Level 5+) Experience managing regional ATM engineering teams

Why Join Us?

Competitive salary

with performance and leadership bonuses

Annual Leave Purchase Scheme (ALPS)

Strong

career progression

opportunities in a national infrastructure leader A voice in shaping regional and national engineering strategy Access to

Medicash healthcare

and wellness programmes Salary sacrifice

pension scheme

Life insurance -

4x annual salary

31 days holiday

, increasing to

33

with service Leadership mentoring and development

Take Charge. Lead with Purpose. Make an Impact.

If you're a natural leader with a passion for operational excellence and a background in engineering, this is your opportunity to take ownership of a region and drive change.