G4S have an exciting opportunity for an experienced engineering manager with strong customer service skills to join our team in Northern Ireland. We are looking for someone who has previously spent time in the field, either install or service, and is familiar with the systems and products of the industry, this is a rewarding and fast paced role and a great opportunity for someone looking to take the next step in their career. About us G4S is a global company operating across 120 countries, employing over 650,000 people across the world. You can find more about us here; We are at the forefront of the fire and security integrator market in the UK and have an enviable reputation for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What you will be doing
Growing the region's contractual service income (currently over 2.5m) through liaising with new and existing customers to expand service offerings
Managing engineering performance to make sure we attain 95% response targets to our customer base
Managing PPM performance, attaining 100% completion of scheduled works in line of deadlines
Managing first fix performance, looking for ways to improve on an already strong performance
General performance management of a team of 13 engineers to make sure all G4S Values and processes are followed
Overseeing small works
Managing reactive billing and planned works to attain a monthly income in line with P&L
Customer meetings and account management
What we are looking for
Operational management of a service engineering team in the F&SS systems industry
Knowledge of multiple access, CCTV, intruder and fire safety systems
Engineering qualification or experience in fire & security installation and service
Previous "hands on" experience of the installation and / or servicing of fire & security systems
Managing an effective team of engineers
Excellent written and verbal communication skills
Strong financial acumen
Able to follow procedures
Willingness to travel nationally
Willingness to work varying hours as necessary
Ability to adapt to a widening product portfolio
There are also some must haves
5 years checkable work history
Unrestricted right to work in the UK/EU
Must be able to pass BS7858 screening
Must reside in Northern Ireland
What are the benefits of working with G4S
Salary up to 43,610 (DOE)
Car
Phone and laptop
Pension
40 hours per week
25 days holiday, plus 8 bank holidays
Life assurance scheme
Extensive further product and H&S training
Perks at work scheme
Career progression
You will need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards. Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don't worry - you will only need to complete them once. In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal's footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today's world. Allied Universal is There for you(TM). For more information, please visit or . *Total workforce includes employees and subcontractors