Job Description

Regional Operations Director
Location: Flexible within the North region (with regular travel)
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
What you'll do:
As Regional Operations Director, you'll lead the Northern region of our Grounds and Winter Maintenance team at Ground Control. Allowing them to deliver exceptional, high-quality, safe, and cost-effective services for our clients. You'll shape and inspire a high-performing team, drive sustainable growth, and ensure operations are aligned with Ground Control's values and strategic objectives. This role offers the opportunity to make a tangible impact on client relationships, team engagement, and regional growth.
Key Responsibilities:

• Lead and manage a team of 10-15 direct reports and circa 50-100 colleagues, supported by field teams and subcontractors.
• Own and manage the regional P&L, ensuring EBITDA targets are achieved through revenue growth, cost control, and margin protection.
• Drive operational excellence by improving service delivery, quality, and safety standards.
• Build and maintain strong client relationships, reducing complaints and improving client satisfaction (NPS).
• Proactively identify and secure new business opportunities, including tenders and contract growth.
• Develop, coach, and manage your team, building a culture of inclusivity, engagement, and high performance.
• Champion sustainability, environmental, and social value initiatives across the region.
• Collaborate with central support functions (Finance, People, HSQE, etc.) to ensure compliant and effective operations.
• Deputise for the National Operations Director when required.

What we're looking for:

• Proven track record in senior operational leadership, ideally in grounds maintenance, facilities management, or a similar service-led sector.
• Strong financial management experience, including P&L accountability and budget control.
• Expertise in driving operational efficiency, service quality, and health & safety compliance.
• Excellent people leadership skills, with experience coaching and managing large, diverse teams.
• Strong client relationship and stakeholder management skills at a senior level.
• Strategic thinker with the ability to align operations with broader business goals.
• Resilient, adaptable, and entrepreneurial mindset with the drive to deliver sustainable growth.
• Skilled communicator who leads by example, fostering collaboration, inclusivity, and engagement.
• Full driving licence with the desire to travel regionally as part of your role

Why join us:
Career Development Focus: We're committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:

• 23 days holiday, Increasing with length of service + bank holidays
• Yearly bonus scheme & Share options
• Robust pension scheme
• Medigold employee support, Free Flu Jabs, Online private GP Service
• Free or subsidised national gym memberships
• Employee Recognition Scheme
• 2 personal choice volunteering days

Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
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Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex, age, disability, gender identity, marital status, pregnancy, race, religion or belief, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.

Skills Required