Job Description

Vacancy Name

Regional Operations Manager

Vacancy No

VN5351

Location City

South Wales

Location Postal Code

Contract Type

Permanent

Hours per week

37.50

Working Days & Times

Monday - Friday

Salary Minimum Pounds

33900

Salary Maximum Pounds

41200

Description

The Regional Operations Manager (ROM) oversees multiple school and alternative provision sites within a defined region, ensuring high-quality delivery, strong partnerships, and operational excellence. The ROM provides leadership to Instructors and staff, driving performance across quality, safeguarding, finance, and learner outcomes. This role is pivotal in maintaining consistency across all LCG Schools sites, supporting business growth, and ensuring every learner receives an outstanding educational experience.

Role Information

Overview

The Regional Operations Manager plays a crucial role in ensuring the smooth running and high standards of the LCG Schools provision across a designated region. This role is all about leadership, consistency, and impact -- making sure our learners receive an outstanding experience, our instructors are well supported, and our partner schools feel real value in their collaboration with LCG.


You'll be responsible for maintaining high-quality delivery, ensuring safeguarding and compliance standards are met, and driving performance across attendance, engagement, and learner outcomes. Working closely with the Head of Schools, you'll support strategic growth, quality assurance, and operational excellence across all sites.

Main Responsibilities

Operational Leadership

Oversee the day-to-day running of multiple school and AP sites, ensuring delivery is consistent and effective. Support and lead Instructors, ensuring timetables, staffing, and delivery models meet learner and school needs. Monitor attendance, progress, and behaviour data to identify patterns and drive improvements. Implement and maintain operational processes in line with LCG Schools' frameworks and expectations.

Quality and Improvement

Carry out regular visits to sites, observing delivery and supporting staff to raise standards where needed. Work alongside Instructors to develop and deliver action plans following quality reviews. Ensure all provision meets Ofsted, Awarding Body, and LCG quality standards. Contribute to the continued development of the IAAVT and AAVT models to ensure consistency across all delivery.

People and Performance

Line-manage and coach Instructors to reach their full potential through regular contact, guidance, and development. Address performance or conduct concerns promptly and professionally. Build a positive culture that values collaboration, accountability, and continuous improvement. Support with recruitment, induction, and retention, ensuring staffing levels meet operational needs.

Partnerships and Development

Maintain strong, professional relationships with schools, Local Authorities, and external partners. Identify opportunities to grow and strengthen the provision within your region. Represent LCG Schools at relevant meetings, networks, and local events. Support new site launches or contract starts, ensuring smooth setup and high standards from day one.

Finance and Accountability

Track regional budgets and ensure all sites are operating efficiently and sustainably. Monitor and report on key metrics including attendance, attainment, retention, and safeguarding. Identify opportunities to improve efficiency, occupancy, and learner outcomes. Provide concise and accurate updates to the Head of Schools and Senior Leadership Team.

Safeguarding and Welfare

Champion safeguarding across all regional sites, ensuring compliance with LCG policies and statutory requirements. Maintain accurate records on systems such as Purple People and Pro Solutions. Work closely with the Designated Safeguarding Lead and local teams to ensure swift responses to concerns. Promote a culture where learner wellbeing and safety are at the heart of everything we do.

What We're Looking For

Essential

Experience managing education or training across multiple sites. Strong understanding of alternative provision and supporting disengaged learners. Confident in leading and motivating teams to achieve quality and performance goals. Excellent communication, organisation, and stakeholder management skills. Analytical thinker with the ability to use data to inform actions and improvements. Full driving licence and flexibility to travel across the region.

Desirable

Experience in secondary education, vocational training, or alternative provision settings. Familiarity with Ofsted frameworks and quality standards. Experience working with schools, MATs, or Local Authorities. Relevant leadership or management qualification (e.g. ILM Level 5).

Key Measures of Success

All sites achieving at least "Good" through internal and external quality reviews. Full safeguarding compliance and robust welfare oversight. High levels of learner attendance and engagement (target 85%+). Regional profitability in line with targets. Positive feedback from learners, schools, and external partners.

Essentia Criteria

We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
Military / Uniformed services / Public Service Sector / Youth Group experience L3 teaching qualification as a minimum (or will be willing to work towards) Physical training qualification (or will be willing to work towards) GCSE Maths & English or equivalent as a minimum Experience working with or coordinating pre-16 level would be desirable

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!



Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:



In addition to working for a company that has been listed as the top 100 companies to work for in 2023, you'll have access to below benefits:


26 days annual leave + Bank Holidays Buy & Sell an additional 5 days each year Length of service annual leave increments starting at 2 years Healthcare Scheme Tech Scheme Ikea Scheme Cycle to work Scheme Paid Volunteer day each year Early Finish Fridays on the last Friday of every month Student / Teacher Discount Uniform

HEAD OFFICE PERKS

We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
Electric Car charging points Free fruit, Coffee and Tea Onsite Shower Prayer room on request or list of nearest available places of worship

Recruitment Checks

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.




Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).

Education Level

Vocational

Level of Vocational Experience

5 years

Applications Close Date

31 Oct 2025