Job Description

Regional Service Engineer - UK & Ireland
The role of the RSE will be to provide aftersales support for all customers within region. This will involve troubleshooting issues by self where possibly or coordinating additional resource as required.
WE ARE CDE.
HERE TO CREATE OUR BEST WORLD, A TON AT A TIME.
Sand is a finite resource, and it's running out. Today, population growth and the pace of progress means the world is devouring sand like never before - 50 billion tonnes a year globally. This demand is unsustainable. Together with our customers we have already diverted over 100 million tonnes of waste material from landfill and put it back into the materials market for use in construction; protecting sand & aggregates in areas where natural material reserves are in decline and enabling production to happen closer to markets. We are minimising environmental impact and laying the foundations for the circular economy.
At CDE we work across the natural processing and waste recycling sectors, in five regions, to pioneer industry-leading, world-changing engineering solutions. Our headquarters are in Northern Ireland, and we have offices in the USA, Australia, Austria, and Brazil. For over 30 years we have relentlessly innovated and co-created wet processing solutions - completing over 2,000 global projects - and we're only getting started. Our purpose is to create our best world, a ton at a time; empowering our customers to transform their materials into valuable resources for the betterment of people, planet, and their bottom lines.
About the role
Provide after-sales support for all customers within region. This will include working on your own and coordinating additional resources as required.
Carry out planned/unplanned maintenance as required including PMI (preventative maintenance inspection) visits and customer breakdowns.
Acting as an ambassador for CDE by 'Putting the Customer First'.
Support the wider CustomCare team through site and customer visits where required and liaising with the Engineering team to develop the best technical solutions for our customers.
Provide detailed customer focused reports from site visits back to the operations team to record progress and recommend future improvements.
Extensive travel throughout the region. Working outside normal hours will be necessary (as and when required).
About the company
Creating Our Best World a Ton at a Time - Global Leaders in Waste Repurposing & Natural Materials Processing Solutions
Required Criteria

• Minimum 3 years experience in a similar role
• Ability to interpret mechanical drawings/Diagrams

Desired Criteria

• Health and Safety Qualification
• Electrical Qualification
• Experience in washing plant maintenance and repair

Skills you'll need

• Electrical repairs
• Machining
• Structural iron and steel work

Skills Required