Job Description

Regional Solid Surface Manager | North of England/Midlands
We are looking for an experienced Regional Solid Surface Manager to oversee the growth and profitability of our North England/Midlands region. As a FTSE 100 business with an ambitious growth agenda, this is a fantastic opportunity to lead our field-based fitting teams in delivering a truly bespoke worktop installation service that reflects the quality and craftsmanship our customers expect.
In this role, you'll ensure that every installation is completed safely, efficiently, and to the highest standard, with no callbacks on quality. You'll play a key part in developing our solid surface operations, managing performance, driving process improvements, and promoting a strong safety and service culture across the region.
Location | Field-based, North England & Midlands
Contract | Permanent, Full-time
Reporting to | Simon Hudson
Grade | 4
What you'll be doing as a Regional Solid Surface Manager:

• Lead and support the growth and profitability of solid surface installations across your region.
• Manage fitting teams through the Installation Manager, ensuring a professional, consistent, and safe installation service.
• Liaise with factory teams to track and manage KPIs for template and installation performance.
• Implement effective reporting systems to monitor compliance, cost control, and performance metrics, while reviewing customer feedback and addressing any issues.
• Host and participate in staff and builder forums, sharing best practice and identifying opportunities for improvement.
• Represent your region at regional board and factory service meetings, providing updates and insights on performance and progress.
• Support Area and Depot Managers in promoting the fitting service, educating teams on new products and processes, and building confidence across the sales network.
• Take responsibility for all health and safety aspects of the regional solid surface fitting operation, ensuring full compliance with company and legislative standards.

What do you need to qualify for the Regional Solid Surface Manager:

• Proven line management experience, ideally within field-based or installation teams.
• Background in the trade, merchant, or construction industry.
• Strong understanding of health and safety legislation related to installation and field operations.
• Excellent influencing, coaching, and relationship-building skills.
• Analytical mindset with the ability to interpret data and drive informed decisions.
• Resilient, adaptable, and solution-focused -- able to see challenges as opportunities for improvement.

What we can offer you:

• Competitive salary and annual company bonus
• Company car, laptop, and mobile
• Excellent pension scheme (company contribution of up to 12%)
• 25 days holiday plus bank holidays & opportunity to buy extra holidays.
• Staff discount on Howdens products
• Exceptional reward and recognition events

How to Apply:
Before you apply, please speak to your manager so that they are aware of your interest in this role. You will also need to attach a CV and Cover Letter. Please note that this advert summarises the main duties and responsibilities and may be subject to change.
If you have any questions or need any further support or information, don't hesitate to contact Lauren Hardaker, Recruitment Advisor, or any member of the recruitment team.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you.

Skills Required