Job Description

Summary

We Open Doors.

At Hyatt, there's a home for every stage of your career.

We nurture curiosity, helping you to learn new skills that support your personal and professional development. Chart your own journey by venturing into new roles, different brands and international opportunities. Here, doors are meant to be opened and horizons expanded.

Your Role

The RVP Communications, EAME is Hyatt's most senior communications leader for Europe, Africa, and the Middle East. This executive role shapes and drives the region's full communications strategy across brand, corporate, internal, field, and owner/developer audiences.


Reporting to the SVP, Global Communications and partnering closely with Hyatt's Enterprise Communications Hub, you will act as a trusted advisor to the Group President, EAME, and as a vital link between regional execution and global strategy. You will elevate Hyatt's storytelling, strengthen brand positioning and reputation, and foster an inspired culture through impactful communications. The role also includes leading regional crisis communications and guiding a distributed team with agility, collaboration, and clarity.


This role can be based in London - UK, Mainz - Germany, Palma - Spain or Zurich - Switzerland. Please submit your application in English.

Your Responsibilities

Strategic Leadership & Alignment

Define and deliver an integrated communications strategy for the EAME region. Serve as communications partner to the Group President, EAME, while aligning with global priorities. Represent EAME on the global communications leadership team, ensuring consistency of voice and strategy.

Brand & Reputation Communications

Drive brand positioning and awareness across Hyatt's portfolio of brands, with a focus on Classics, Essentials, and Luxury brands. Oversee consumer and B2B PR, influencer relations, content, and storytelling to drive preference and differentiation. Lead communications for hotel openings, conversions, and renovations. Lead media relations, executive visibility, and corporate reputation across EAME. Act as regional spokesperson on corporate matters and develop thought leadership for senior executives. Manage issues and crisis communications in line with global protocols and in collaboration with Hyatt's Enterprise Communications Hub.

Internal & Field Communications

Strengthen colleague engagement and cultural alignment across hotels and offices. Localize global messages to resonate with regional audiences. Ensure hotel teams remain connected, motivated, and aligned with business priorities.

Owner & Developer Communications

Position Hyatt as operator of choice among hotel owners and developers. Support Development leadership with messaging for transactions, milestones, and industry platforms. Lead communications for hotel sales, transitions, and integrations.

Team Leadership

Lead and develop a high-performing, geographically distributed communications team. Manage external agencies and partners for impactful, cost-effective outcomes.
Qualifications

Your Qualifications & Experience

Bachelor's degree in Communications, Journalism, Marketing, or related field. Extensive experience in strategic communications across brand, corporate, internal, and stakeholder audiences. Senior leadership experience in a regional or global matrixed organization; public company background preferred. Hospitality, travel, luxury, or consumer brand experience highly desirable. Proven crisis leadership and C-suite advisory skills. Track record of building and leading high-performing, cross-market teams. Excellent English; additional French, Arabic, German, or Spanish an advantage. Willingness to travel frequently in a fast-paced, dynamic environment.


We look forward to hearing from you!