Job Description

JOB TITLE:

Registered Manager for Children's Homes

COMPANY:

Greater Horizons

ACCOUNTABLE TO

:

Registered Service Manager & Nominated Individual

JOB TYPE:

Full time

HOURS:

40 Hours - May involve some evenings and weekends

SALARY:

35,000 - 45,000

LOCATION:

Yardley, Birmingham (Home)

Walsall (Office)

WORK AUTHORISATION:

Applicants must have the right to work in the United Kingdom and hold an Enhanced DBS registered on the Update Service. We DO NOT offer sponsorship or Work Place Visa

THE ROLE:

To lead and manage the children's home consistent with the approach and ethos of the organisation, delivering outcomes and high-quality care as set out in the home's statement of purpose. To provide advice, assistance, and support to young people. To attend to their practical, physical, and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.

To deliver a highly effective 24-hour wrap around Support Service for young people aged 10 years and up to 18 years+ (and including those with a disability up to the age of 21 years) which meets the National Minimum Standards. If young person has a sibling of a lower age we would consider the acceptance of the other child to meet the family need requirement and as such would consider children from 4+. To ensure that all aspects of support of the young people are met to promote their welfare, whilst working in partnership with their families and other professionals.

To provide experience and expertise in working with young people and families and to effectively support the manager and staff team. To enable Young People to have maximum control over all aspects of their daily life and to ensure they are supported to develop their abilities in line with their Pathway Plans and risk assessment. To comply with Greater Horizons Policies and Procedures.

PERSONAL SPECIFICATION:

1. Qualifications & Experience

Level 5 Diploma in Leadership and Management for Residential Childcare (England)

Demonstrate commitment to continuing professional development.

2 years' experience working with children in the last 5 years and at least 1 year at senior level.

Supervision or management experience.

Working with children, young people and their families.

Work in a residential setting.

Inter-agency work.

Knowledge of safeguarding practices and child protection procedures.

Children's Home Regulations and Quality Standards 2015, Single Social Care Inspection Framework (SSCIF), Children Act 1989, Children and Families Act 2014, Care Standards Act 2000, Children Act 2004, Working Together to Safeguard Children 2015, Health and Safety at work and associated guidance and regulation.

Policies and procedures pertaining to running a residential children's home.

Child protection, safeguarding children, impact of abuse and neglect, education and health needs of looked after children, equality and diversity and children's rights.

Care and placement planning, risk and review processes.

Understanding of the education, health, social, emotional and psychological needs of looked after children and young people and how to ensure these needs are met.

2. Skills & Abilities

Strong interpersonal and communication skills, both written and verbal.

Ability to build trusting, professional relationships with young people.

Ability to work independently and as part of a team.

Effective crisis management and conflict resolution skills.

Competency in record-keeping, report writing, and using IT systems.

Experience of using apple products and outlook

Ability to lead and inspire a staff team, take responsibility for staff team training and development, supervision, rosters ensuring continuity of care for each child or young person.

Able to manage stress and difficult dynamics and demonstrate emotional resilience.

Capable of performing a wide variety of administrative tasks consistent with the day-to-day management of a children's home.

Prioritise and organise workload in a manner that maintains and promotes quality, evaluating the quality of own and others' work and raises any quality issues and related risks to the relevant person.

To be 'fit' to manage a children's home as outlined in the requirements for registration as a manger.

Ability to sustain and work through placement issues to prevent placement breakdowns.

Ability to monitor the service for quality of care and in line with the requirements of Ofsted inspection.

Ability to develop constructive working relationships with the wider community and multi-agency teams.

3. Personal Attributes

Empathetic, patient, and non-judgmental approach.

Resilience and emotional strength when dealing with challenging behaviour.

Flexible and responsive to the needs of young people.

Committed to promoting equality, diversity, and inclusion.

4. Other Requirements

Enhanced DBS check.

Willingness to work unsocial hours, including evenings, weekends, and sleep-ins.

Understanding of professional boundaries and confidentiality.

Desirable Criteria

Lived experience of the care system or youth work.

First Aid and/or mental health training.

Knowledge of housing and tenancy law relating to young people.

Experience supporting young people with complex needs, including mental health, substance misuse, or offending behaviours.

KEY RESPONSIBILITIES OF A REGISTERED MANAGER:

Service Delivery:

Ensure that the homes ethos is embedded in the service and that service users are fully involved in the day-to-day running of the service.

Ensure that the service meets the needs of service users from a diverse range of backgrounds in line with legislation, policy and best practice standards.

Take responsibility for the management of safeguarding children and young people, risk and service governance.

Ensure that children and young people have access to services which meet their health, education, social, psychological and emotional needs and well-being.

Ensure that the service and its programmes are planned and delivered to meet the needs of all children and young people.

Monitor appropriate outcomes and progress for children and young people.

Ensure that a social inclusion focus is embedded within services.

Take part in on-call arrangements if required.

People Management:

Responsible for the regular supervision of the staff team and others as required.

Ensuring that all staff have access to practice based consultation within their own area of service delivery as well as management supervision, reviewing and monitoring standards, caseloads and practice development.

Responsible for recruitment of staff in line with organisational policy and procedure.

Coach and support development of the staff team in line with their statutory training requirements and continuous professional development (CPD).

Responsible for staffing structures and rotas in addition to planning and prioritising key areas of work.

Responsible for providing short basic instruction/training sessions/briefings to the staff team in areas of best practice.

Ensure staff are properly inducted and briefed on how to work with children and young people's care planning systems and any programmes for care.

Responsible for ensuring effective team building within and promoting a constructive spirit of co-operation within staff teams

Pro-actively manage sickness absence in line with organisational policy and procedure.

Resource Management:

Responsible for the maintenance of physical assets located at the home.

Responsible for the health and safety of the premises and furnishing of the home.

Responsible for budget management across the service, ensuring expenditure is contained within the income that is available within the financial year.

Ensuring central ICT policies and procedures are adhered to by staff and children and young people.

To co-ordinate and monitor the administrative functions of the home and evaluate standards of performance.

Business Development:

Lead on contract management and placements with the relevant commissioners.

Ensure that an Annual Development Plan is reflected within the service business plans.

Take the lead in the delivery and development of services in accordance with any service agreement between external agencies and the organisation.

Identifying and managing opportunities for growth.

Responsible for expanding existing businesses and identifying and/or developing new business opportunities.

Quality and Service Development

Ensure that Quality Monitoring and Health & Safety assessments are conducted and action plans implemented.

Ensure effective risk assessment/personal safety procedures are in place to protect staff and service users in accordance with organisational policies and procedures and keep under regular review.

Monitor ongoing quality of service provision including people and environmental risk management.

Manage, record and coordinate responses to complaints in line with organisational policy and timescales.

Effectively demonstrate service compliance with the Children's Homes Regulations and Quality Standards 2015 and the Single Social Care Inspection Framework (SSCIF)

Promote and maintain a culture of continuous service improvement.

Maintain effective monitoring systems to ensure the home is ready for Ofsted Inspection and seek to develop good working relationships with the homes Ofsted Inspector.

Ensure the Quality of Care Report (Regulation 45) is submitted to Ofsted twice yearly and that the monthly Regulation 44 visits are carried out by an Independent person.

General Duties

Have responsibility for the management of services, including staff management and supervision, care and placement planning, safeguarding, communications, report writing and monitoring quality and compliance.

Ensure full implementation of statutory and organisational policies and procedures and provide feedback on the effectiveness of all policies and procedures.

Compliance with legal and regulatory requirements such as provisions set out in the Children's Homes Regulations and Quality Standards 2015, Childrens Act 1989, Data Protection Act 1998, Health & Safety at Work Act 1974 and Working Together to Safeguard Children 2018.

To be responsible for developing constructive working relationships within the wider community to promote the overall outcomes for looked after children.

Ensure that staff have the skills, experience and qualifications required to meet the needs of each child or young person placed in the home and provide continuity of care.

To lead and manage the home in a way that is aspirational, inspiring both children and young people and the staff who work there.

Produce monitoring reports, statistical data and evaluation as required and in keeping with organisational policies and procedures and within agreed deadlines.

To ensure that the principles of equality and diversity are embedded in the culture of the home.

To ensure that each child or young person has individual care and care planning which is tailored to their specific needs and requirements as laid out in their relevant plans.

To maintain professional relationships with the team around the child, multi-agency partnerships and where appropriate parents, families and other stakeholders.

OTHER RESPONSIBILITIES:

To support and engage young people to achieve optimal outcomes, including preparation for adult life programme, appointments, meetings.

To support the effective delivery of Greater Horizons Service Aims.

To develop productive working relationships with colleagues, other agencies and members of the public.

To work closely with the team leaders and senior management to ensure the running of the home is to a high standard and meeting the Quality Standards.

To contribute to the development of young people through the provision of a nurturing homely environment and being a committed and consistent adult role model.

To be assigned as a key worker or co-keyworker and provide a high standard of support throughout.

To provide young people support in cooking, cleaning, washing, shopping, and budgeting.

To ensure that ILA / petty cash receipts are retained for financial auditing records.

To support young people in attending Education, Employment and Training.

To understand / read / update risk assessments and pathway plans

To ensure that that all logbooks, communication books, Health and Safety records and daily records are updated and maintained to a standard as required.

To ensure that all accidents (including young people, employee and third parties) are recorded immediately using the correct forms and notification procedures.

To participate in staff handovers before commencing or leaving a shift.

To apply positive behaviour management / de-escalation strategies to manage the behaviour of the young people and participate in physical interventions as a last resort only where required.

Induct Young People on admission, explaining house rules and welcome pack etc.

Continually assess Young People's needs and work with fellow colleagues and the Home's Manager to revise support plans in line with Young Person's changing needs and abilities.

Provide a positive, welcoming, and stimulating environment for Young People, leading by example in encouraging them to carry out day to day duties.

Be a point of contact for Young People to feel able to discuss ideas and keep them updated on actions and act on their behalf when appropriate.

Promote, acknowledge, and respect the privacy, dignity, diversity, rights, and responsibilities of Young People to enable them to meet their goals and aspirations and to build and maintain their self-worth and individuality.

Identify development areas in Young People to enable their independence and be innovative in coming up with methods to support these.

Apply the correct protocol, immediately, upon any suspicion, evidence, or allegation of any concern in relation to child protection, in accordance with Greater Horizons Policies and Procedures.

Respect and enforce professional boundaries and communicate professionally with Young People, colleagues, professionals, and agencies.

Ensure general upkeep of the house is to a high standard and to report maintenance issues, and gas / electric pay as you go meters always have sufficient credit.

Manage the accommodation, ensuring that health and safety requirements are always met.

Provide weekly reports.

Respond to informal complaints made by or on behalf of Young People.

Liaise with professionals / carers as necessary and attend professional meetings as required.

Attend all staff meetings, training courses, supervisions.

Identify and request relevant training and development through supervisions.

Cover any gaps on shift or provide a second person on duty, until relief staff can be secured.

Ensure staff room privacy is protected and not allow Young People into the staff room for any reason.

Contribute to the development of teams and individuals to enhance their skills, experience, and knowledge. Develop one's own knowledge, practice, resources, and style of leadership which ensures open and participatory management and practice.

Contribute to the promotion of the individual's health and social wellbeing; ensure that the individual can maintain a positive sense of self and identity, and that they are supported in maximising their educational opportunities and achievements.

Ability to lone work within the home to support the young people with their independent living skills. Working to the risk management and following the lone working policy and procedures.

Undertake any other duties appropriate to the post as may from time to time be required by the Team Leader / Manager for Greater Horizons.

PERSONAL DEVELOPMENT:

Self-committed to continual professional development and remain abreast of up-to-date research and techniques to be effective practitioners.

Committed to working with Greater Horizons policies and procedures to support young people who have experienced trauma.

To ensure that your full induction and statutory training and qualifications are completed on time within the required timescales.

To attend training as required to ensure that statutory requirements are continually met.

To attend regular supervisions and appraisals with a member of the senior management team to ensure supportive measures have been placed in relation to your career pathway.

To be able to meet the challenges of practice, including adversity and maintain a high level of belief and commitment, by managing your own emotional and physical wellbeing. To engage in reflective practice and make use of the Employee Assistance Programme where required.

To assist with any other ad hoc duties commensurate to the job role and pay scales, as directed by management.

All employees have a duty to carry out their work with due regard for the health and safety of young people, themselves, other employees and the public, to observe health and safety requirements relevant to their activities and co-operate with the Manager, Service Manager for Greater Horizons so as to enable them to carry out their own responsibilities effectively.

They must report to their direct line manager every accident no matter how minor and any incident, which could result in injury or damage to plant and equipment and co-operate in the investigation of accidents with the object of preventing a reoccurrence.

WORKING WITH OTHERS:

To establish and maintain positive working relationships across Greater Horizons homes.

A willingness to be open to receive and support with the sharing of personal knowledge, skills, and expertise to broaden the competence of the wider Greater Horizons workforce in order to ensure that young people have access to the best resources to support with their development.

To promote equal opportunities at all times

To participate constructively in team meetings, de-briefs and wider staff engagement.

To promote professional relationships, working in partnership with parents, peers, carers, Social Workers and any other organisation or persons.

WHAT WE OFFER:

Casual Dress

Company Pension

On-Site Parking

Comprehensive training and development opportunities

A supportive and inclusive working environment

Staff Support through Peninsula HR

ABOUT US:

At Greater Horizons, we are a registered children's home providing care for young people aged 10 to 18--and up to 21 where additional needs exist. In some cases, we may accommodate children as young as 4 to help keep siblings together.

We offer a safe, nurturing, and family-oriented environment where young people can heal, grow, and thrive. Our trauma-informed approach focuses on building trust, fostering emotional resilience, and preparing each child for a positive future through personalised care and support.

SAFEGUARDING STATEMENT:

At Greater Horizons, we are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to a rigorous Safer Recruitment process, including enhanced DBS checks, reference checks from all previous employers where the applicant has worked with children or young people, and verification of any gaps in employment. Employment is subject to satisfactory clearances and ongoing commitment to our safeguarding standards.

Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
Work Location: In person

Application deadline: 28/07/2025