Job Description

Overview

Angel Care Support Ltd is a small, family-owned business that have been providing domiciliary care services to both adults and children in Bristol and South Gloucestershire for over twenty years.

We are seeking a dedicated and experienced Registered Manager to join us, to oversee our care services, and to help grow the company in their image. This role is pivotal in ensuring that our clients receive high-quality care tailored to their individual needs.

The ideal candidate will possess a strong background in care for both adults and children, and will demonstrate exceptional leadership and management skills.

The Ideal Candidate will:

Have experience running a successful care agency. Have a good track record of bringing in new work and staff, as well as retaining those currently working with us. Demonstrate excellent communication skills both internally and externally. Show staunch professionalism. Somebody who can be operationally assertive, whilst still being kind, caring and empathetic. Work alongside our managing director to improve logging systems around staff appraisals, service user reviews, staff training and general operational logistics. Have a good understanding of Microsoft Office, and potential third-party systems and software to improve efficiency. Have an excellent grasp of English so all communication coming out of Angel Care is professional and formatted with polish. Have pre-existing relationships with commissioners. Be attentive yet assertive with staff, maintaining standards and professionalism. Have fresh ideas around our recruitment and care provision/capacity models. Make the presentation of care plans their own. Have fresh ideas around staff supervision, motivation, management, retention and appreciation.

Key Responsibilities

Manage the day-to-day operations of the domiciliary care service, ensuring compliance with regulatory standards and best practices. Develop and implement personalised care plans for clients, focusing on their unique needs and preferences. Supervise and support a team of care staff, providing guidance and training to ensure high standards of care delivery. Conduct regular assessments of client needs, adjusting care plans as necessary to accommodate changes in health or circumstances. Ensuring that all staff are trained and compliant with our policies. Foster a positive environment that promotes dignity, respect, and independence for all clients. Liaise with families, healthcare professionals, and external agencies to coordinate comprehensive care services. Maintain accurate records of client progress and incidents, ensuring confidentiality is upheld at all times. Grow the business in line with our ethos.

Experience

Proven experience is essential (adults and children with complex needs). Level 5 Diploma in leadership and management for care services (or equivelant) Strong management skills with a track record of supervising teams effectively. Excellent communication skills, both verbal and written, with the ability to build rapport with clients and their families. Demonstrated leadership abilities, with a commitment to continuous improvement in service delivery.
If you are passionate about providing an exceptional service that puts people before profits, whilst also having the drive and determination to make postivive changes to the services we provide, then we want you to apply.

In exchange we offer a generous starting salary of 35,000 per year, plus a negotioble profit share scheme, free mobile phone, free on-site parking, laptop, flexible working patterns, and a rewarding envirmonent to make a real difference to people's lives.

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Flexitime Free parking On-site parking Profit sharing
Work Location: In person