Job Description

Job Purpose

The Registered Manager is responsible for the day-to-day management and operation of our cliential rehabilitation clinic in line with CQC regulations, ensuring the delivery of safe, effective, and compassionate care. The role involves overseeing clinical governance, staff management, therapeutic programme delivery, and ensuring compliance with all legal, ethical, and professional standards.

Key Responsibilities

Ensure the service operates in full compliance with CQC regulations and other relevant legislation.

Provide strong leadership and management to promote a culture of recovery, safety, and continuous improvement.

Oversee supervised detoxification processes and ensure clinical protocols are followed at all times.

Manage and support a multidisciplinary team, including nurses, therapists, and recovery support staff.

Implement and oversee a trauma-informed therapeutic programme integrating CBT and 12-Step facilitation.

Develop, review, and update policies and procedures in line with best practice and regulatory requirements.

Ensure effective safeguarding and risk management systems are in place for all clients.

Maintain accurate records, reports, and audits to evidence high standards of care and service delivery.

Oversee admissions, assessments, and discharge planning, ensuring person-centred approaches throughout.

Liaise with external agencies, commissioners, and families to support collaborative care and outcomes.

Lead on quality assurance, service development, and preparation for CQC inspections.

Qualifications and Experience

Level 5 Diploma in Leadership for Health and Social Care (or equivalent).

Registered with or eligible for registration with CQC as a Registered Manager.

Substantial experience managing cliential substance use or mental health services.

Knowledge of detoxification protocols and substance use recovery models.

Experience implementing trauma-informed care and evidence-based therapies (CBT, 12-Step).

Strong leadership, communication, and team management skills.

Understanding of safeguarding, risk assessment, and governance frameworks.

Excellent organisational and problem-solving abilities.

Values and Competencies

The post holder is expected to embody and promote the Abbeycare values of compassion, integrity, and professionalism. They must demonstrate commitment to person-centred care, staff development, and recovery-focused practice.

Commitment to abstinence-based recovery principles.

Ability to maintain professional boundaries and confidentiality.

Empathy and understanding of trauma and addiction recovery processes.

Proactive approach to service improvement and regulatory compliance.

Ability to lead and inspire a multidisciplinary team.

Flexibility, adaptability, willingness to cover when needed.

Best Practice & Legal / Regulatory Links

To ensure the role is grounded in best practice and compliant with legislation, the Registered Manager should be familiar with and ensure service aligns with:

Care Quality Commission (CQC): Fundamental Standards, registration requirements, notifications, inspections. Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Mental Capacity Act 2005 and Deprivation of Liberty Safeguards where relevant. NICE Clinical Guidelines for drug misuse and alcohol-use disorders: assessment, detoxification, psychosocial interventions. CQC Brief Guide: Substance Misuse - Detoxification / Withdrawal from Drugs or Alcohol. Guidance for Commissioners on Cliential Rehabilitation & Inpatient Detox (Tier 4). Best practice from the Capability Framework for the Drug and Alcohol Treatment and Recovery Workforce, England.

Safeguarding, Risk & Compliance

Ensuring all staff are trained in safeguarding vulnerable adults; reporting and responding to safeguarding concerns. Ensuring effective risk assessments for clients (including risk of overdose, self-harm, mental health crisis). Ensuring safe handling, storage, administration of medication; following controlled drugs regulations where relevant. Adherence to Data Protection, confidentiality, consent. Ensuring Health & Safety standards are met in building, equipment, fire safety, infection control.

Performance Measures

Some indicators by which the Registered Manager's performance may be assessed:

Compliance ratings from CQC inspections. Clinical outcomes (successful detox, relapse rates, engagement in therapeutic programme). Staff retention, supervision / appraisal rates. Incident, accident, medication error rates; safeguarding events. Feedback from clients, families, other stakeholders. Achievement of programme targets / KPIs for therapy delivery (CBT / 12-Step) and programme completion.

Additional Information

This role may require evening, weekend, or on-call work. The description is not exhaustive; duties may evolve with changing regulations, service needs. Must hold a valid enhanced DBS check. Commitment to ongoing professional development.
Job Types: Full-time, Permanent

Pay: 45,000.00-46,500.00 per year

Benefits:

Free flu jabs Free parking On-site parking Referral programme Sick pay
Work Location: In person