to lead and grow our domiciliary (home care) service. This pivotal role involves overseeing the day-to-day operations, ensuring high standards of care and compliance, and driving strategic business development to expand our services and client base. The ideal candidate will be both a compassionate leader and a commercially minded professional, capable of managing people, compliance, and business growth in equal measure.
Key Responsibilities:
Operational Management:
Ensure the delivery of high-quality, person-centered care in line with CQC standards
Maintain compliance with all regulatory, legal, and professional standards
Develop and implement policies, procedures, and systems to support efficient service delivery
Oversee care planning, assessments, and staff scheduling to meet client needs
Lead, mentor, and support the care team including supervisors, coordinators, and support staff
Handle safeguarding concerns and risk management effectively
Business Development:
Develop and implement a strategy to grow the client base and expand services
Identify and pursue new business opportunities, partnerships, and contracts
Attend networking events, build community relationships, and promote the business locally
Lead on tendering processes and liaise with local authorities, NHS, and private clients
Monitor key performance indicators (KPIs) and prepare regular business reports
Lead marketing initiatives, online campaigns, and promotional activities
People Management:
Recruit, onboard, and retain high-quality care staff
Conduct regular performance reviews and support staff development
Foster a positive workplace culture focused on quality, respect, and accountability
Qualifications & Experience:
Level 5 Diploma in Leadership for Health and Social Care
(or willingness to work toward it)
Proven experience as a
Registered Manager
or senior leader in a domiciliary/home care setting
Strong knowledge of
CQC regulations
, safeguarding, and care planning
Demonstrated success in
business development, marketing
, or growing a care service
Exceptional leadership, communication, and organisational skills
IT proficiency (care management software, Microsoft Office, CRM tools)
Desirable Skills:
Experience working with local authority commissioning teams
Commercial awareness and budget management experience
Strong local market knowledge and professional network
Benefits:
Competitive salary + performance-based bonuses
Company car or travel allowance
Career development opportunities
Pension scheme
Flexible working options
Supportive and values-driven culture
If you're a dynamic care leader with a passion for both quality and growth, and you're ready to make a lasting impact in the community, we'd love to hear from you.