Job Description

About The Role
Working Hours: 35 Hours Per Week
Contract Type: Permanent, Full-Time
Closing Date: 3 October 2025
Interview Method: In Person
This Role is Subject to:

• Qualifications - NVQ or ILM Level 5 or equivalent or three years relevant experience
• Medical Clearance - Pre-placement health assessment (PPHA)
• DBS (Disclosure and Barring Service) Clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed

. We have a policy on the Employment of Ex-Offenders and it is available upon request.
Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults
Proof of identity including a recent photograph
Full Employment history
The successful candidate will lead and manage the Supported Accommodation service within a designated area with responsibility for the provision of a high quality, flexible and responsive service that meets the needs and aspirations of all stakeholders.
They will ensure the working environment and provided accommodation meets the needs of customers and is compliant with all relevant standards with responsibility for reviewing and resolving Health and Safety matters in line with current legislation.
The role holder is responsible for the effective and efficient delivery of the service working in partnership with stakeholders to achieve customer outcomes and high standards of care.
They will also manage, motivate and develop team members through leadership and example, including identification and agreement of training and development needs.
About the Candidate
You will deliver high quality support for service users, while taking responsibility for a team of Support Coordinators in managing existing and future risks through assessment, and creating plans which ensure the individual needs of service users are appropriately considered.
You will manage an area of service to a high standard and work to ensure that information is shared with Care Quality Commission who will regulate and assess the level of service.
You will assist service users to engage with support services provided by both statutory and voluntary agencies, ensuring that the client is appropriately supported and therefore able to contribute actively in the community.
You will provide advice and expertise to partner agencies and stakeholders to promote the service and represent the rights and needs of the vulnerable residents of Manchester.
You will also have the skills to:
Work collaboratively with other health and social care professionals, maximise wider community assets and individuals, their family, friends and advocates to provide person centred support.
Assist the Registered Manager to maintain the Unit and the overall environment ensuring it is furnished, equipped and cleaned to the required standard, with responsibility for assessing, reviewing and resolving Health and Safety issues.
Continuous management and development of staff line managed through regular supervisions and All About You sessions.
Create and maintain all person centred plans, risk management, health action plans, pen pictures etc for individual citizens.
Lead in the quality assurance and review of individual citizen's files ensuring they meet the standards set by CQC and the Services Quality Assurance Framework.
Be responsible for the ordering, administering, recording and stock control of medication in line with policies and procedure.
Ensure that financial regulations are adhered to when dealing with citizens finances.
Lead in providing a person centred service that offers independence and a fuller community life, developing and maintaining the delivery of community based activities that promote their independence and wellbeing, while ensuring quality and cost effective services.
Ensure the provision of a stimulating environment for all citizens and encourage their participation in the running of the Unit.
Support citizens in improving their quality of life and promote health, independence, well being and choice whilst creating a safe and caring environment.
You will be the lead contact for the area of Disability Supported Accommodation Service you are based with the Care Quality Commission and your appointment will be registered with them for their reference and reporting
About Us
We're the local council for one of the UK's most vibrant and diverse cities.
Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone.
is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We 'own it' and we're not afraid to try new things
• We're proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our

can be accessed through the "Accessibility tools" button at the top of our . This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition
• If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.

When You Join Us
We're a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email .
What we will need from you if you're successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include:

• Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We'll require references from your current and previous employer(s).
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
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Skills Required