Job Description

Come and join one of the UK's largest providers of complex care. We proudly employ over 4000+ people

We'd like you to join us as a Registered Service Manager at our service Loyd House in Northampton.


Professional registration desirable however applicants with clinical and managerial experience would be considered


We're looking for a Service Manager with a passion for delivering outstanding care to our residents. You will manage and oversee the needs of the residents; provide direction and leadership to ensure effective management of the home; to manage the interactions, expectations and outcomes of funders, families and multi disciplinary teams to ensure resident needs are fully understood and met, whilst also considering overall profitability of the business.


As the registered manager you will assume key accountability for the service ensuring it operates at a consistently high level. You will have overall responsibility for the recruitment and retention of your team, business planning, financial performance and overseeing quality compliance standards all so that we can deliver safe and effective care. In addition, you will review continuous improvement strategies to ensure the service is delivered efficiently and within budget.


Situated near the picturesque Abington Park in Northampton, our wonderful team at Loyd House supports up to 17 adults with post-acute longer-term rehabilitation, as well as management of long-term neurological conditions such as Huntington's disease, and end of life care when needed.

What you'll be working:

~Working 37.5hrs per week.

Salary:

Circa 40,000 Depending on Experience + Active Perks & Benefits


The Service Manager will be responsible as a site leader: with overall responsibility for the management and development of the service on a 24-hour basis. The Registered Manager is responsible for the efficient deployment of resources used within the service and will be accountable for the service under the appropriate regulators & stakeholders.

What you'll be doing:

To work independently with responsibility for all aspects of running the service, ensuring colleagues empower the people we support To lead a valued team maximising the potential of the individuals within it To be responsible for budgetary management (income and expenditure) To be responsible for the day-to-day housekeeping of the property including infection prevention and control the services and facilities To manage and supervise the senior management team, ensuring that appropriate management arrangements are in place at all times, including out of hours on-call To be responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, and that all notifications to the relevant regulatory body, Safeguarding Authority or other agencies are made as required and in a timely fashion. To be responsible for ensuring that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard To be responsible for the overall recruitment and retention; supervision/appraisal and development of all colleagues on a day-to-day basis To ensure resources available over the 24-hour period, are sufficient, as regards number, qualification, training, experience, gender mix and skill mix where appropriate Be responsible for attaining and maintaining full bed occupancy, through appropriate commissioner relationships, marketing and referral processing, according to company guidelines and policies To ensure all people we support and colleagues are safeguarded and any concerns are raised appropriately Care Notes are the responsibility of all managers, ensuring colleagues are aware of the needs of those all people we support all notes must be formulated, implemented, reviewed, and audited on a regular basis and in line with policy. Ensure systems are in place to monitor and record that all staff are subject to the required employment checks including maintaining their professional registration (where appropriate) in accordance with company policy Act as a role model of the company behaviours and culture and be an ambassador for ACG both internally and externally.

What you'll have:

A legal right to work in the U.K. Proven track record of leadership/ experience of managing teams Demonstrable experience of coaching and developing colleagues Experience of working in a fast paced environment Experience of the health and/or care sector Independent and self-motivated Good understanding of the relevant regulatory framework, regulations and legislation Person focused attitude Excellent analytical and budgetary skills Organisational skills with the ability to prioritise as appropriate The ability to influence and advise at all levels Strong commercial acumen Good understanding of safeguarding Be a forward thinking individual who is confident in their approach to internal and external parties Ability to deal with problem solve in a demanding environment Able to use own initiative and creativity to enhance the productivity of the home We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to 1500 for Nurses, Therapists & Doctors, 500 all other roles, by recommending someone you know * and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group