Registered Manager

Norwich, ENG, GB, United Kingdom

Job Description

About Us



Specialist Care Ltd is a provider of high-quality residential care provisions. We are committed to providing a safe, supportive, and comfortable environment where our residents can thrive. We are currently seeking a dedicated and compassionate Registered Manager to join our team and contribute to our mission of enhancing the lives of vulnerable people struggling with mental health issues in our community.

Role Overview



As the Registered Manager of our residential home, you will be responsible for ensuring the delivery of high-quality care to our residents in accordance with regulatory standards and best practices. You will oversee all aspects of the home's operations, including staff management, client care, compliance, and quality assurance.

Key Responsibilities



Leadership and Management:



Provide strong leadership to the support team, fostering a positive and supportive work environment. Recruit, train, supervise, and evaluate staff members to ensure the delivery of compassionate and competent care. Develop and implement effective staffing rotas to meet resident needs while adhering to budgetary constraints.

Client Care:



Conduct comprehensive assessments of residents' needs and preferences, and develop individualised care plans in collaboration with residents, their families, and healthcare professionals. Ensure that care plans are regularly reviewed and updated to reflect changes in residents' conditions or preferences. Monitor the delivery of care to ensure it meets the highest standards of quality, safety, and dignity.

Compliance and Regulation:



Ensure compliance with all relevant regulations, standards, and guidelines set forth by regulatory bodies, such as the Care Quality Commission (CQC) in the UK. Maintain accurate and up-to-date records, including care plans, risk assessments, and medication records, in accordance with regulatory requirements. Prepare for and participate in regulatory inspections, implementing any necessary improvements or corrective actions.

Quality Assurance:



Establish and maintain systems for monitoring and improving the quality of care and services provided. Conduct regular audits and reviews to identify areas for improvement and implement initiatives to enhance service effectiveness. Solicit feedback from residents, families, and staff to identify areas of strength and opportunities for improvement.

Communication and Stakeholder Management:



Communicate effectively with residents, their families, staff, healthcare professionals, and external stakeholders. Address any concerns or complaints promptly and professionally, seeking to resolve issues to the satisfaction of all parties involved. Foster positive relationships with residents and their families, ensuring their voices are heard and their needs are met.

Qualifications and Skills



Registered Nurse qualification and/or NVQ Level 5 (desirable but not essential). Good or Outstanding CQC rating (desirable but not essential). Demonstrated leadership or management experience within mental health, learning disability, or social care sectors Strong knowledge of regulatory requirements and best practices in residential care. Excellent communication, interpersonal, and leadership skills. Ability to work collaboratively with a diverse team and build positive relationships with residents and their families. Commitment to delivering person-centred care with compassion, dignity, and respect.

Benefits



Competitive salary. Comprehensive benefits package including bonus package, retirement plans, and paid time off. Opportunities for professional development and advancement within the organisation. A supportive and collaborative work environment dedicated to making a positive difference in the lives of our residents.

Equal Opportunity Employer



Specialist Care Ltd is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

Job Types: Full-time, Permanent

Pay: 40,000.00-55,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD3325159
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Norwich, ENG, GB, United Kingdom
  • Education
    Not mentioned