Job Description

CQC Registered Manager

Overview:
Join our team as the Registered Manager in a dynamic and rewarding environment, focused on providing exceptional care to our residents as leader of our small residential services, leading the charge with a brilliant team by your side. You'll champion quality care, compliance, and create a genuinely positive, safe and happy home environment. You'll be shaping the next generation of care delivery -- person-centred, empowering, and radically human.

We are seeking a dedicated professional to oversee the operations and ensure high-quality care delivery within the service. These services are lovely environments to be a Registered Manager within and the position would be suited to any current experienced Registered Manager wanting to be in a supportive environment and manage a small team of dedicated staff and a small number of residents.

We don't want temps, we want all people who'll stick around and help shape futures -- including their own.

The successful candidate will be a key player in maintaining exceptional service delivery, supporting both staff and those we support, and leading compliance efforts.

Key Responsibilities:

Compliance:

Oversee the homes good governance and the day-to-day operations of the home. Actively engage with audits for both staff and 'those we support'. Ensure that 'those we support' files are up-to-date and compliant. Collaborate with all staff to ensure care plans are clear, relevant, and accessible for care staff. Maintain personal development and ensure regular policy and procedure reviews. Support all staff to ensure ongoing compliance.

Staffing:

Conduct spot checks and supervisions. Support staff to ensure comprehensive work coverage to provide excellent care services under compliance, and operational efficiency. Participate in the recruitment and onboarding process. Assist inductees in achieving their care certificates and completing probation and ongoing courses. Maintain an outstanding level of care and retention among staff. Ensure staff files and documents are up-to-date and compliant. Oversee birthday cards for team members. Oversee rota's and on call to ensure staffing compliance. Identify opportunities for recruiting and onboarding new team members.

Our Customers (Those we support):

Conduct regular assessments to monitor 'those we support' health status and adjust care plans accordingly. Coordinate with healthcare professionals, families, and stakeholders to optimise the care we provide care and seek feedback to improve our service regularly. Maintain a safe and supportive environment for 'those we support', promoting their well-being and independence. Identify safe growth opportunities for the service. Build strong relationships with 'those we support' and their next of kin through regular face-to-face contact. Work with the finance team to ensure customer accounts are set up correctly. Actively network with local communities to raise the profile of our services.

On Call:

To oversee rota's and on call to ensure staffing compliance Participate in the on-call team, holding on-call duties. Lead a specified service and support other areas as needed.

Skills:

Proficient in medication administration practices and protocols. Experience in senior care management within care homes or assisted living facilities. Ability to create and implement comprehensive care plans tailored to individual needs. Strong leadership skills with a proven track record of supervising care staff. Knowledge of regulatory requirements in the care home industry and a deep knowledge of the CQC framework and safeguarding. Excellent communication and interpersonal abilities for effective collaboration with diverse stakeholders.

Benefits:

Full induction and professional development Competitive salary commensurate with experience. Contracted hours -- job security in uncertain times Opportunities for professional growth and career advancement. Supportive work environment that values teamwork and employee well-being. Progression pathway and proper training. 24/7 Employee Assistance Line (we've got your back) A team who will lift you up, not wear you down. Casual dress (ditch the staff uniform!) A true work family -- we mean it Refer-a-friend bonus.

Requirements:

Prior experience in managing CQC care services or similar healthcare settings. 2+ years experience as a Care Manager preferred. Knowledge of care home operations, including care planning and supervisory responsibilities. Fierce leadership skills and a passion for building strong, supported teams. Attention to detail. Emotional resilience, empathy, and vision. Must drive | Must have UK Right to Work. Full-time | Permanent | In-person.

Why Tailored Care and Nurture Ltd?

We know the care sector's flooded. Underpaid, undervalued, burnt out. But not here.

Here, you'll be seen, paid fairly, nurtured, and respected.

Our Values?

Tailored. Caring. Nurturing. Integrity. Performance. Pride.

Not just words -- we live them.

Our Mission?

To be the most admired, values-led care provider in the South West. And we're nearly there -- just missing YOU.

This is more than a job - it's a movement.

Who we want?

We're looking for someone who's brave enough to be bold, caring enough to lead with heart, and hungry enough to push for better every single day. If that sounds like you, we want to meet you. If you are a compassionate leader with a passion for providing quality care and a get-it-done mindset, we invite you to apply for the Registered Manager position.

We want to meet you!

Join us in making a positive impact on the lives of our residents while advancing your career in the care industry.

Ready to chat?

Apply today and Let's redefine care together!

Contact Theresa on 07552 313 653 or Craig on 07552 313 584

Or email: theresa@tcn.org.uk

Job Type: Full-time

Pay: 32,000.00-34,000.00 per year

Benefits:

Casual dress Company events Company pension On-site parking Referral programme
Licence/Certification:

Driving Licence (required)
Work Location: In person