Job Description

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.


Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits, ways of working and learning and development support.


The Community Support Service provides a number of services that are essential to our residents.

Brookfield Support Centre

is a regulated residential intermediate care setting, where our teams work together with other professionals to enable timely discharge from hospital and improve outcomes for individuals who may have difficulty managing at home due to illness or reduced mobility who may require a period of recovery and/or rehabilitation. We also accept admissions from urgent crisis response to prevent unnecessary hospital admissions. Our in reach multi-disciplinary team includes therapy, nurse, and clinical services, who form part of the whole staff team.


The

Community Transport Service

ensures that safe transport is available for students with educational needs and adults using in-house day services. The service also provides a responsive health and community service that responds to referrals from hospital to resettlement at home from the community to a care provider, outpatient appointments, hospital discharge.

Transitional tenancies

provide short-term accommodation to aid community placements and hospital discharge for people who are unable to return home following a life changing event. The service provide an opportunity to avoid hospital admission, reduce the length of stay in hospital or provide housing suitable to an individual needs.

Making a Difference

Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer..St Helens Borough Council | Jobs | Search here for your perfect career - Home Page

Roles That Matter

Do you have the skills, commitment, ambition, and determination to play a significant role in one of the top performing Councils in the country?


We have a vacancy for a highly motivated individual who wants to play a key role in shaping and delivering our Community Support Services.


As a Registered Team Manager you will be responsible for ensuring that community support services meet the needs of the borough's residents and are working collaboratively with system partners to deliver good outcomes locally. You will have the relevant skills, knowledge, qualifications and experience to hold registration with the Care Quality Commission for our regulated service and ensure that services are delivered in line with regulatory requirements and national and local best practice.


You will be a strong leader and manager of people who has a high level of intellectual rigor, negotiation, and motivational skills and is flexible and adaptable to change. Experience in a management role within a CQC regulated service is essential. In this key role, you will join an Integrated Health and Social Care environment and be expected to work collaboratively with wider Council departments and partners.


Full & Person Specification Documents are included with this advert.

This is an Enhanced Disclosure post

We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment.

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Interested to Find Out More?

If you are interested in this role and would like a chat you are welcome to contact us before applying by emailing the Head of Community Support Services, Judith Nalton at judithnalton@sthelens.gov.uk


Please note we reserve the right to close the advert early should we receive a sufficient number of applications and encourage you to apply early, to avoid disappointment.


Interviews for this exciting opportunity are expected to take place during

February 2026

.


St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training & progression & staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment.

Equality & Diversity

We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. The Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within selection.


All Council employees are required to abide by the ethical standards embodied by the 7 Nolan Principles