Our aim within the practice is to treat our patients as though they were our own animals, and to treat our clients in the way we would wish to be dealt with ourselves.
This philosophy should be carried through at all levels, in terms of our demeanour, appearance, professionalism and communication (between vets, clients, external providers such as laboratories and colleagues). We all have a part to play in ensuring the smooth running of the various aspects of the practice.
Responsibility for creating and maintaining the highest standards of nursing care and professional performance.
To liaise with the Veterinary Surgeons to ensure maintenance of 'best' veterinary practice and effective running of the practice and continue the building of bonds in the community and with our clients.
To work flexibly between both practice locations.
General Duties:
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Ensure familiarity and adherence to the RCVS Code of professional conduct
Ensure that your registration with the RCVS remains up to date
Ensure that your duties are carried out to the highest standard, and support the Branch Manager with the smooth and efficient running of the practice
Ensure that your areas of personal responsibility are carried out to the highest standard and with the commitment required to carry them out effectively.
Assist the Veterinary Surgeons, in line with the code of professional conduct and schedule 3
Support any nursing assistants and / or student veterinary nurses in all aspects of nursing care
Maintain a cleaning regime within the practice to ensure high standards are maintained throughout
Ensure that all areas of your Veterinary Nursing role are completed correctly and efficiently following all guidelines
Performance of reception duties when required and dealing with clients when admitting and discharging patients
Carry out Nurse clinics and Nurse appointments
Advise clients on general pet healthcare
Assist in the maintenance of good stock control in all areas of the practice
Ensure that documentation and patient records are maintained and medications are correctly supplied to patients
Complete the equivalent of 15 hours continuing professional development (CPD) each year, on topics discussed and agreed with your Branch Manager. CPD must be recorded in line with RCVS requirements and a copy kept at the practice for regular audit.
Reflect on your own performance, strengths and weaknesses and develop yourself to maintain competence in all aspects of your role.
Principals of Practice:
You must seek to ensure the health and welfare of animals committed to your care and fulfil your professional responsibilities, by maintaining five principles of practice:
Professional competence
Honesty and integrity
Independence and impartiality
Client confidentiality and trust
Professional accountability
Additional notes:
As the Willows group has many branches it might be necessary for you to support other practices and be considerate of their needs as well as the needs of your own branch. Occasionally due to un-foreseen circumstances, colleagues may need to be seconded to facilitate cover at other surgeries, and your co-operation in supporting the logistics of this may be required.
The job holder will work flexibly between both practice locations.
This is a full-time role working 37.5 hours per week 5 days on a rota between 8.30am and 6.30pm Monday to Friday. The role also includes working weekends on our Beech House rota (to be discussed at interview) time to be taken back as TOIL and up to two Bank Holidays per year.
We would consider SVN's who have reached Gateway for this role.
Holiday entitlement is 30 days per year (including Bank Holidays) plus the opportunity to buy or sell extra holidays. Benefits also include a workplace pension scheme, uniform, life insurance @ 1 x annual salary, enhanced maternity and paternity benefits and colleague pet discounts. We also offer Healthshield benefits which cover the everyday health needs of our teams by providing cashback for dental, optical and physiotherapy costs, alongside offering wellness services such as a Virtual GP Surgery and Employee Assistance Programme (EAP). Generous CPD allowance is in place (three days, 600 per year) and encouraged. Opportunity to be paid for a volunteering day at a charity each year.
If this sounds like the role for you, please apply today!
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