Are you looking for an exciting role working in an international environment? We need an enthusiastic, organised and motivated Registrar to join our team. This is a fantastic opportunity to join one of the top English language schools in the UK.
The role
To ensure all registrations are administered correctly and in a way which enhances the reputation of the school and ensuring all clients are completely satisfied.
Key Responsibilities:
Process bookings and invoices for individual students.
Process bookings for all groups and the summer junior centre.
Receive applications from individuals and ETOs and check for accuracy and completeness. Handle any queries/changes by telephone and in writing.
Confirm booking via email, requesting deposit/full payments as appropriate, if not already made.
Enter bookings & Send acknowledgement and invoices
Attach application, passports and any other relevant docs to student file on Elsie
Email accommodation department with accommodation requirement & place student on list awaiting accommodation.
Issue confirmation letters, immigration letters (where appropriate) & email together with the invoice/s for course fees, accommodation, taxis where applicable, Pre Arrival information, visa documents & school closed notices as appropriate.
Recording all taxi transfer requests, making any changes & confirming all inbound transfer requests
Confirm in writing any subsequent amendments.
Ask accounts to provide offer letters for sponsored students and send to agent.
Record and confirm all transfer requests
Requirements:
Excellent administration experience
Experience of providing excellent customer service
Experience of dealing with people from different cultural backgrounds
Educated to at least degree level or equivalent
Excellent IT skills: Word, Outlook Express, basic Excel, databases
Personal Attributes:
Excellent written and verbal communication
Organised and efficient
Methodical and accurate
Responsible
Able to work independently as well as part of a team
Can be tactful and discreet when required
Excellent time management and able to prioritise
Resilient and able to deal with stressful situations
Practical problem solving abilities
Team player who works collaboratively with others
Professional appearance
Job Type: Full-time
Pay: 34,000.00-36,000.00 per year
Benefits:
Company pension
Cycle to work scheme
Free flu jabs
Work Location: In person
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