Job Description

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

As a Regulatory Affairs Specialist, you will be an integral part of our regulatory affairs team, supporting regulatory compliance efforts and contributing to the successful marketing and ongoing compliance of our products.



Reporting to the Regulatory Affairs Manager, you will assist in the development and execution of regulatory strategies, preparation of regulatory submissions, and maintenance of regulatory documentation. Your attention to detail and knowledge of regulatory requirements will ensure that our organisation remains in compliance with relevant regulations and guidelines.

The Role:

The Purpose of the Role:

Branded Onboarding

Act as the main point of contact for the business for any queries relating to branded product onboarding. Attend progress calls and provide status updates with regards to regulatory requests and requirements. Reviewing branded product compliance during the onboarding process. Reviewing brand-led changes of existing branded products to ensure compliance and safety. Liaise with brands and suppliers to ensure regulatory queries relating to product onboarding are monitored and responses are accurately reviewed and acted upon. Supporting with system approvals of branded products and management of product throughout lifecycle. Support with ongoing system development to ensure continued improvement of onboarding process, and automation where possible.

Complaints & Incident Management

Supporting the customer service team in answering customer's regulatory related questions Assisting in the investigation of customer complaints if Regulatory input is needed Support with regulatory expertise in incident management cases as required

KPIs & Reporting

Create and generate weekly reports on progress of regulatory reviews for branded onboarding. Support with the monitoring of non-compliances identified via automated reports. Lead on the required updates and change management relating to non-compliances identified on branded product description pages.

Location: This role can be based in either London or Nuneaton, operating on a hybrid working pattern of 2 days office per week

The Person:

Key Requiremen

Relevant degree in a scientific discipline or a related field. Experience in regulatory affairs or a related field within the retail or FMCG sector. Regulatory affairs experience in UK, Ireland, and EU territories. Familiarity with regulatory requirements and guidelines relevant to the H&B's product portfolio. Strong attention to detail and ability to organise and prioritise tasks effectively. Excellent written and verbal communication skills to effectively communicate regulatory information internally and externally. Knowledge of and ability to use relevant regulatory databases, software, and tools. Ability to work collaboratively in cross-functional teams and build positive relationships with internal stakeholders

What we offer:

Our Benefits

for this role include, but not limited to:


H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).




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Division:

International

City:

London

Job Type:

Full Time

Number of Hours:

37.5

Contract Type:

Fixed Term Contract

Closing Date:

14 July 2025