Regulatory Officer 1 - Combined Packaging Regime - North East - 30926
Number of jobs available
2
Region
North East
City/Town
Newcastle
Grade
Staff Grade 4
Post Type
Permanent
Role Type
Operational Delivery
Working Pattern
Full Time, Part Time, Other
Salary Minimum
33,000
Closing Date:
23/05/2025, 23:55 hours
Job description attachment 1
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Candidate pack
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Security checks level
Basic Check
Job description
The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don't just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will be provided with all the equipment required for your role.
As a department we ensure that companies are disposing of their waste correctly by enforcing government regulations - 'right waste, right place'.
You will be key to planning, monitoring and delivering compliance and enforcement activity within your area of waste regulation, to drive a circular economy.
Find out about our wider team here - https://www.youtube.com/watch?v=zJ7fCgRW5SM
This role is based in Newcastle. As a Regulatory Officer, you will:
Guide, advise and support team members and stakeholders on policies and practices to help resolve issues and support regulatory compliance.
Develop and further relationships with customers and stakeholders.
Answer technical queries; interpret and diagnose problems and develop solutions.
Collate, analyse and use complex data to help make evidence-based decisions on regulation compliance.
Deal with confidential and sensitive information and work within data protection guidelines.
Contribute to the development and improvement of processes, procedures, and operational instructions.
Undertake audit and enforcement work in the field and desk based.
Travel throughout the UK.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.
The team
Environmental Markets and Regulation is a supportive and inclusive department that encourages our
teams' health, safety, wellbeing, and development. We aim to improve the quality of recycling and
ensure waste entering and leaving the country is handled appropriately for recycling and recovery. We
help to protect and improve the environment by regulating industry, ensuring compliance, and
eliminating illegal activities.
Key areas we regulate: Packaging Waste, Waste Electrical and Electronic Equipment, Batteries and
International Waste Shipments.
Experience/skills required
We are looking for applicants who can demonstrate:
Excellent customer service skills and the ability to build and maintain relationships with internal and external customers.
Answer customer queries, convey technical information and solve problems.
Excellent communication skills, both written and verbal with innovation to embrace virtual communication technology.
Organisation, time management and planning skills to deliver a varied workload with conflicting deadlines.
Flexibility and adaptable to change.
Competent use of Microsoft Office and Excel.
Confidence in handing large quantities of data and sound attention to detail.
Enthusiastic about working collaboratively with colleagues towards common goals.
The ability and willingness to travel (Full UK Driving License).
Excellent influencing skills and success in developing good relations in complex environments.
Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all the training and support you need to succeed.
Contact and additional information
We offer an attractive and competitive benefits package including:
A fantastic pension scheme, competitive salary, flexible working and a starting annual leave allowance of 25 days plus bank holidays (pro rata).
Please see candidate pack.
Interviews for the Regulatory Officer role are expected to take place Mid June, in person at our offices on Newcastle Business Park.
You will need to be comfortable with working in a dispersed team. The Environment Agency utilise a hybrid working approach, including office and home working. Regular travel within your base area and travelling for training and meetings throughout the UK is expected.
We may use the outcomes from this recruitment for future vacancies within the next 6 months.
For an informal discussion, please contact georgina.read@environment-agency.gov.uk.
Competence 1
Takes Decisions and Solves Problems
Description
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
(Please see the candidate pack for tips on how to structure your answer).
Describe an example of where you have solved a problem by using relevant information and exploring options.
What was the problem? o How did you identify the best solution? o What was the result?
Competence 2
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
(Please see the candidate pack for tips on how to structure your answer).
Describe how you have used a range of communication methods to present your views in a convincing way.
o What messages you were communicating? o How you adapted your communication style or method to suit different audiences and why?
Competence 3
Influences and Persuades Others
Description
Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
(Please see the candidate pack for tips on how to structure your answer).
Describe a time when you persuaded someone or group to do something that they resisted. Explain the process you went through and how you sought to understand the other person's point of view.
o What was the situation? o What were the challenges you faced? o How did you influence/change their mind?
Role specific license requirements
Full UK Driving License
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit