Regulatory Services Caseworker

Guildford, Surrey, United Kingdom

Job Description

Regulatory Services Caseworker (Level 2)
Are you highly organised, detail-oriented, and looking for a role where no two days are the same? We're looking for a proactive Level 2 Caseworker to join our Regulatory Services team - a diverse and supportive environment where your administrative skills will make a real difference.
Working alongside a team of experienced Caseworkers, you'll play a key role in delivering a high-quality and efficient administrative service that supports a wide range of services across the department.
What you'll be doing day-to-day:

  • Processing and administering a variety of applications, including those under the Licensing Act, Gambling Act, Taxi Licensing and Animal Welfare
  • Responding to email enquiries from residents, applicants, and partners
  • Updating and maintaining records and databases to ensure accurate and accessible information
  • Referring queries to specialists or relevant departments as needed
  • Creating and updating process documentation to reflect changes in legislation or policy
This is a varied and interesting role that requires strong attention to detail, good communication skills, and the ability to manage competing priorities.
Please refer to the Level 2 Accountabilities in the job description for full details of the role.
Interested?
To find out more about the role, please contact Ed Badger via email: Edmond.Badger@guildford.gov.uk

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Job Detail

  • Job Id
    JD3531781
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £28724 per year
  • Employment Status
    Permanent
  • Job Location
    Guildford, Surrey, United Kingdom
  • Education
    Not mentioned