Job Description

Fixed-Term Vacancy until 30/09/2026.



Are you passionate about making a difference in your community? Do you thrive in a dynamic, multi-agency environment? Salford City Council is seeking a dedicated

Support Officer

to join our Regulatory Services team and help protect and promote the health, safety, and wellbeing of our residents and visitors.

About the Role

As a Support Officer, you will play a vital role in delivering operational solutions across Regulatory Services. You'll work closely with Lead Practitioners, Service Managers, and a range of stakeholders to ensure Salford remains a safe, vibrant, and thriving place to live and work.


You will support the Enforcement Hub, collaborating with internal and external enforcement bodies to resolve issues quickly and effectively. This is a varied role that offers the opportunity to work across different service areas and contribute to meaningful change in the community.

Key Responsibilities

Assist in the delivery of area-based and thematic projects aligned with council strategies. Support the procurement, monitoring, and completion of assigned tasks. Collaborate with colleagues and stakeholders to ensure successful work programme delivery. Apply knowledge to real-world situations to promote compliance and best practice. Manage your own workload effectively, including occasional out-of-hours work. Communicate clearly and accessibly with all stakeholders. Contribute to training and development initiatives within the team.

What We're Looking For

Essential Knowledge & Skills:

Understanding of relevant legislation and technical matters. Strong communication, interpersonal, digital, literacy, and numeracy skills. Ability to analyse information, draw conclusions, and make recommendations. Confidence in decision-making that is fair and proportionate.

Experience:

Proficient in using computer and mobile technology applications. Experience working with diverse stakeholders including customers, agencies, and community groups. Knowledge of referral pathways and support services.

Attributes:

Demonstrates Salford City Council's values: Pride, Passion, People, and Personal Responsibility.

Why Join Us?

Be part of a supportive and collaborative team. Make a real impact in your community. Access to training and development opportunities. Work in a forward-thinking council committed to innovation and excellence.

We reserve the right to close this advert early, if a significant number of applications are received.


If you have any queries about the role, contact Sarah Hughes (Lead Practitioner at Regulatory Services) at sarah.h.hughes@salford.gov.uk .


We will not be accepting candidates who require a sponsorship for this position.

Want to know more about Salford?

As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this.


Find out about our city as a place to live, work & grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages!

Continuous Service commitment

New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page..

Guaranteed Assessment Schemes

We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page..

Privacy Statement and Data Protection

Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at https://www.salford.gov.uk/gdpr .