Job Description

End Date Tuesday 21 October 2025
Salary Range 0 - 0
Flexible Working Options Hybrid Working, Job Share
Summary .

JOB TITLE: Relationship Manager - Commercial Banking - SME Trading Sector - Norfolk
SALARY: 59,850 to 66,500
LOCATION: Norwich
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least one day per week, or 20% of your time, at your local office. You'll also be expected to travel to meet with clients as part of this role.
About the role
We have an exciting opportunity to join our highly successful Business & Commercial Banking team in the Norfolk Trading Region.
We provide outstanding support for businesses within the SME and this exciting role is in the Trading sector. We're passionate about looking after our customers and growing our business. Are you? If so, we could be a great fit!
What you'll be doing

• Delivering a range of lending solutions, including Term Loans, Working Capital facilities such as Invoice Finance, Hire Purchase, and Trade Finance.
• Supporting clients with deposit products and a broad suite of complementary banking services.
• Proactively growing your portfolio by deepening relationships and introducing additional elements of the bank's proposition to existing clients.
• Playing a key role in the local market--identifying new business opportunities and representing the organisation within the professional community.
• Acting as a change ambassador--embracing new tools and technologies that enhance both client and colleague experiences, while supporting your team and region in achieving shared goals.

About us
If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose.
What you'll need

• Results Orientation: A strong personal drive to deliver outcomes, with the ability to adapt to change and maintain a clear focus on client success.
• Client Acquisition Expertise: Proven ability to build and sustain productive relationships with external professionals, with a track record of acquiring high-value new clients.
• Specialist Knowledge: Deep understanding of credit and sector-specific requirements, combined with proficiency in using digital tools to enhance client experience. Skilled in identifying opportunities to grow income, balance sheet, and market share, while maintaining robust risk controls.
• People & Collaboration Skills: A growth mindset and a proactive approach to adopting tools and practices that improve client engagement. Able to demonstrate the unique value of face-to-face relationship management.
• Risk Management Capability: Strong attention to detail and a proactive approach to identifying and mitigating potential risks, ensuring compliance and sound decision-making.

About working for us
You'll enjoy our dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups.
We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Skills Required