Job Description

The Vacancy
McCarthy Stone are recruiting for a professional Relief Care & Support Assistant to join the team at our prestigious Lambrook Court development in Bath.
Built in 2017, Lambrook Court is a Retirement Living Plus development that consists of 50 apartments with the over 70's in mind, providing excellent on-site facilities and set within beautiful grounds.
Hourly rate: 312.80 per hour, plus up to an additional 31.30 for working evenings and weekends.
Hours: To cover shifts on an 'as and when' basis when required, to be discussed with the development Manager.
McCarthy Stone have a wealth of support and benefits for their staff. These include:

• 28 days holiday inclusive of bank holidays (pro rata if part time hours)

• Up to an additional 31.30 for working evening and weekend hours

• Life insurance and company pension

• Opportunities to stay in our guest suites across all our developments UK wide

• Discounts on apartment purchases for employees and immediate family

• Management and leadership training and support with professional qualifications

• 24/7 access to Employee Assist Programme (including counsellors and legal advisors) and access to inhouse Mental Health First Aiders

About the role: As a Relief Care & Support Assistant you will provide the highest quality of individual care to our residents enabling them to live later life well. You will deliver housekeeping and domestic support across the general estate, including apartment cleans. Duties will be varied and include supporting and encouraging our residents to take part in a wide range of activities that support their health and wellbeing. You will help them to book appointments, arrange transport and where necessary, escort them on visits and assist with their shopping. Every day will be diverse, and you'll have the opportunity to use your people skills to make a real difference.
About you:

• You will be a warm, friendly individual with ideally some experience of working in a care or support environment.

• You will have a passion for making a difference to the wellbeing and happiness of older people and enjoy working as part of team in a busy work setting.

• You will be driven to deliver excellent customer service.

• You will want to work in the Health and Social care sector and preferably have a QCF Health and Social Care (Adults) Level 2 qualification, although consideration will be given to a candidate with an alternative qualifications and relevant experience.

Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.
McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
We do not offer sponsorship; we will only be considering UK based applications.
About Us
As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.
We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.
We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!
Our Customers
The Benefits
24 days annual leave
Pension
plan
Life
assurance
Employee assistance helpline
Health
screening
Eyecare voucher scheme
Long service award
Testimonials
I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.
Linda Diamond - House Manager
Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks xe2x80xa6 it's all about our great people and how welcome they make you feel xe2x80xa6 even if it was through a screen!
Andrea Waldron - Senior HR Business Partner
From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments.
Emily Bishop - Principal Planning Associate
Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.
Caroline Craig-cordel - Sales Consultant
I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time.
Stan Smolyar - Head of Brand