Job Description

ISS
Relief Security Officer
Contract: Professional Services, Production & Technology
Location: Slough, SL3 8XP
Hours of work: 36
Working Pattern: Various (days, nights and weekends)
Contract Type: Permanent
Hourly Rate: 14.00
We are seeking a Relief Officer who is willing and able to travel throughout Slough and, when required, to Reading and Marlow. The successful candidate will be responsible for effectively monitoring and managing the security and building systems at assigned premises.
This role requires the ability to work both independently and as part of a team, following instructions and established procedures.
The officer will be supported and monitored 24/7 by the national control room. While the role may involve a significant amount of lone working, frequent liaison with the site engineer and technical site inspectors is required to manage all visitors and contractors on-site.
Key responsibilities include monitoring a range of security systems, such as IDS, CCTV, access control, and other security services provided to our clients. Given the sensitive nature of the contract and the importance of the sites, we expect strong security practices in line with ISS codes of conduct.
The Role

• Responsible for the physical security of client premises
• Respond promptly to alarms and incidents, taking appropriate action
• Enforce access control and verify the identity of individuals on-site
• Provide excellent customer service by assisting and guiding visitors
• Maintain detailed and accurate records of security-related activities
• Collaborate with law enforcement and emergency services when necessary
• Ensure high standards at all times, maintaining the professional image of ISS
• Undertake induction and training as needed
• Promote a secure and safe working environment at client sites

About You

• Valid SIA licence
• Proven experience in security or related field
• Strong observational and communication skills
• Ability to remain calm under pressure and handle emergencies effectively
• Excellent customer service and interpersonal skills
• Knowledge of security protocols and procedures
• Flexibility to work various shifts, including days, nights and weekends
• New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
To find out more about what we do click here -

Skills Required