Job Description

ISS Facility Services- Security are seeking a Relief Security Officer

(Account Dedicated)

to cover various blue chip and corporate client sites based in and around the West/East Midlands (Birmingham, Wolverhampton, Solihull & Coventry) to include surrounding areas working on a permanent basis averaging 42 hours per-week on a rotational shift-pattern consisting of dayshifts and nightshifts.

The shift patterns require flexible working currently a mixture of days, nights, weekends to include public/bank holidays. The role will require support for absences, annual leave and ad-hoc work with opportunities to complete overtime on other sites around the region.

Candidates will require full UK driving license and access to their own vehicle due to remote locations of some sites and distance of travel.

Duties and responsibilities include access and egress control, authenticating right of access, conducting Internal & external patrols, following site specific procedures, assisting in all emergency incidents, manage onsite administration, providing and maintaining the highest standards of security service and customer care.

Job Overview:

You will ensure the safety and security of people, premises and property.

Principle Accountabilities:

Undertake patrols and inspections in accordance with assignment instructions, standard operating procedures and premises security manual Able to administer first aid Covering the security control room, reception and concierge duties Perform lock & unlock duties Assist staff and visitors to site Greet visitors and ensure relevant security procedures are carried out Ensuring all H&S policies are adhered to In addition to these functions employees are required to undertake such other duties as may be reasonably required Ensuring that no unauthorised persons are permitted in prohibited areas Maintaining an accurate record of any incidents that occur

Requirements:

A valid frontline Security Guarding (SG) or Door Supervision (DS) license. Able to administer first aid (first aid preferred, training will be provided where applicable).
The successful candidate will also need to undergo further advance security clearances (BPSS & SC). Fully comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers. Clear communication both written and verbal Excellent communication & administration skills Must be punctual and have the ability to think on their feet Reliable with excellent time-management skills. Smart, well-groomed and confident. A commitment to providing first class customer service is essential Good report writing skills Conflict management aware High level of customer care awareness Security systems knowledge Telephone/switchboard skills IT literacy would be an advantage

In return we offer:

Fixed rate of 13.50 per-hour.
Mileage allowance to and from sites excluding the base site/city location (23p per mile). Working hours will be generally 12 hour shifts over, days, nights and weekends and some short notice changes as required by the operation, some shifts may be shorter or longer dependent on operational requirements.
28 days annual leave per year including bank holidays.
Bank holiday's worked will be paid at double time (hours worked from midnight to midnight). Overtime opportunities available.
Company uniform provided.
Auto enrolment pension scheme.
Employee perks with payroll provider.
Working with a global leader in facility services.
ISS app available to be used by all employees via any smart phone.
Comprehensive training offered including e-Learning modules.
Annual appraisal, including & career development opportunities.
ISS Facility Services Security is a global company with a diverse employee team and we welcome applications from suitably qualified and eligible candidates.

Job Types: Full-time, Permanent

Pay: 13.50 per hour

Benefits:

Company pension Free or subsidised travel On-site parking
Schedule:

12 hour shift Day shift Night shift Weekend availability
Licence/Certification:

UK driving license and access to your own transport (required) SIA CCTV license (required) SIA Security Guarding or Door Supervision license (required)
Work Location: In person

Reference ID: Relief Officer_GPA