Job Description

Contract: Infrastructure

Location: Birmingham , B2 4BH

Hours of work: 42

Working Pattern: Rotational day shifts (07:00 - 19:00), night shifts (19:00 - 07:00) to include weekends.

Contract Type: Permanent

Hourly Rate: 14.00

We are seeking a reliable and vigilant Security Relief Officer to join our team.
As a key member of our security provision, you will play a crucial role in safeguarding our client's sites, ensuring the safety of employees, visitors, and assets.
Relief Security Officers are sought to strengthen existing teams, and will be called on for core and adhoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, as well other additional tasking.
This role will suit an outgoing, flexible individual who thrives on a challenge and embraces a change of environment. You will be trained to work across a variety of sites such as corporate offices, manufacturing, retail and transport.
The successful candidate will be reliable, flexible and a personable security professional. If you are looking for guaranteed hours whilst working on a variety of sites, then we would like to hear from you.



ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

Responsible for the physical security of client premises Conduct regular patrols Respond promptly to alarms and incidents, taking appropriate action Enforce access control and verify the identity of individuals on-site Provide excellent customer service by assisting and guiding visitors Maintain detailed and accurate records of security-related activities Collaborate with law enforcement and emergency services when necessary Ensure high standards at all times, maintaining the professional image of ISS Undertake induction and training as needed Promote a secure and safe working environment at client sites

About You

Valid SIA licence Proven experience in security or related field Strong observational and communication skills Ability to remain calm under pressure and handle emergencies effectively Excellent customer service and interpersonal skills Knowledge of security protocols and procedures Flexibility to work various shifts, including days, nights and weekends New recruits will be encouraged to enrol onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.






To find out more about what we do - https://www.uk.issworld.com/