Job Description

Job Overview
An exciting opportunity has arisen to join the team on a prestigious Transport for London (TfL) contract. We are seeking a dedicated Night Relief Security Officer to support sites.
The role involves ensuring compliance with all security, incident management, and health & safety procedures, while acting as the primary point of contact for the London Underground central operations team, Mitie management, and emergency services.
As a relief officer, you will cover multiple sites, providing a professional and adaptable service to protect property, assets, and people in line with Assignment Instructions (AIs).
Key Responsibilities
Operations
Ensure compliance with all site policies, Assignment Instructions, and UK legal/regulatory requirements.
Carry out security patrols as stipulated.
Support investigations, produce reports, and escalate incidents when required.
Provide effective incident management and liaise with emergency services where necessary.
Follow procedures and instructions appropriately without unnecessary escalation.
Training & Development
Complete all mandatory training and competency requirements.
Undertake continuous professional development to enhance knowledge and skills.
Maintain and renew SIA licence (renewal required 16 weeks before expiry).
Learn and operate various security systems effectively.
Security & Health & Safety
Remain alert to threats or environmental changes that may cause risk.
Report and respond to Health & Safety hazards promptly.
Maintain professionalism in challenging situations and with difficult customers.
Ensure accurate incident reporting in line with procedures.
Adhere to schedules, check calls, and assignment instructions.
Call emergency services and report incidents to the Communication Centre.
What We're Looking For
Essential:
o Previous security experience
o Valid SIA Licence (Security Guarding or Door Supervision)
o Strong report writing and communication skills
o Ability to remain calm and professional under pressure
o Willingness to travel within 1 hour from your home address
o Must pass a Medical (drug and alcohol test), WSI (Work Safety Induction), DTA (Free Oyster Travel CardDepot Track Access). Note: Failure to successfully pass the above course will result in your offer being retracted.
Desirable:
o SC Clearance (or ability to obtain)
o Good IT/system skills
o Friendly, approachable, and team-oriented attitude
What We Offer
13.85 per hour
Continuous training and development opportunities
Opportunity to work on a high-profile London Underground contract
Supportive team environment within a professional security service
Free Oyster Travel Card

Skills Required