Job Description

About Us

Supported Housing North West is a support provider within the temporary and emergency accommodation sector.

Our mission is simple: to improve lives within our community.

Everybody deserves a home. And everybody deserves opportunities.

The Essentials

- Full UK drivers' licence

- Use of a car daily

- Competent in verbal and written English

- Must have experience within a health and social care setting

Key Job Role Information

Location: Throughout the North-West

Hours: Monday to Friday, 37.5 hours a week, flexible working

Salary: 12.60 per hour / 24,570 per annum

Start date: ASAP

The Role

The duties and responsibilities of a support worker are varied because the people you support all have individual needs. Whilst this can be a very diverse role,

the key focus is always on supporting a person to lead a fulfilling and more independent life.

Within the

Relief Support Worker

role, you will be covering support worker holidays and sickness, across the North-West.

Examples of what this entails as below:

- Pre assessments, with potential tenants

- Tenant check ins and housing benefit applications

- Risk assessments and support plans

- Documenting all support on our CRM systems

- Teaching life skills and assist with obtaining employment

- Become a role model and companion

- Signpost to relevant agencies

- Initiate and handle evictions, when necessary

Skills and Responsibilities

- Diary management; you will organise your own diary and time to successfully provide the necessary support to your client base

- Regular communication: you will update the relevant team members and ensure to raise any safeguarding concerns in line with company policies

- IT; you will be IT literate and competent with emails

- Interpersonal skills; you will understand how to support and build rapport with each of your clients, in a way specific to them

- Challenges; you are confident at navigating through challenging behaviour and conflict

Company benefits:

- 45p per mile

- Accrue an extra day of annual leave for each year of service (capped at 3 years)

- Paid day off for your birthday

- On passing probation period: 200 bonus and DBS refunded

- Crisis fund; available in times of hardship

- Twice yearly company day out

- Quarterly paid training days

- Career development and progression opportunities

- Blue light card; hundreds of discounts

What we provide to help you succeed in the role

- Welcome pack; a company welcome pack will be given to you on your induction, so you have a clear understanding of the company culture and polices

- Thorough training schedule; from your first week you will be shadowing experienced team members and benefit from ongoing quarterly training sessions throughout your employment

- Company benefits; we believe one of the keys to succeeding is to create a positive company environment and harmonious team, which is why we invest so heavily in creating and implementing our company culture and values.

Job Type: Full-time

Pay: 11.44-12.35 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Company events Company pension Work from home
Schedule:

Monday to Friday
Work Location: On the road