Job Description

We are seeking a skilled and dedicated Field Engineer to join our dynamic team, supporting our services across the Midlands. Locations will include but not limited to:

• Stafford
• Stoke-On-Trent
• Birmingham

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This role demands a combination of technical expertise, problem-solving skills, and the ability to thrive in a unique and controlled setting.
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits inlcuding car allowance. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.
To apply for the role click on the link below. If you have any questions contact in our friendly resourcing team, or call 07753313395.
We will contact all shortlisted candidate but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the UK.
What you'll be doing
This role will include regular visits to our HMP and secondary care services in the Midlands. There will also be occasional travel to High Wycombe to assist with kit builds/deliveries and kit disposals. On top of this, there will also be times when support cover and project tasks will be required at our Secondary Care and HMP sites in other parts of the South and North of England.

• Conduct on-site troubleshooting, diagnostics, and repairs of hardware components and software issues in a prison environment.
• Maintain accurate records of hardware incidents, solutions, and preventive measures.
• Provide timely and effective communication to clients and stakeholders regarding issue resolution progress.
• Adhere to security protocols and regulations governing correctional facilities.

What we'll look for in you

• Proven experience in hardware break-fix solutions, preferably in challenging environments.
• Technical proficiency in diagnosing and resolving hardware issues
• Strong problem-solving skills and the ability to work under pressure in a secure and controlled setting.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Knowledge of security protocols and compliance requirements in Prisn facilities is a plus.

Requirements

• Relevant technical certifications (e.g., CompTIA A+, Network+, etc.).
• Flexibility to work within a prison environment and adhere to strict security measures.
• Occasional travel as needed.

All Locations
Practice Plus Group Hospital Birmingham All Locations is a required field
Position
Administration and Business Support
Advertising Salary
Up to 28500 per annum
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required