Job Description

About Us:

At Regal Moving and Storage, we take pride in helping individuals, families, and businesses move smoothly and stress-free. With our commitment to quality, care, and reliability, we've built a reputation as one of the most trusted moving and storage providers in the area.

We're currently seeking an organised, customer-oriented Removals Coordinator to join our team. This person will be the main point of contact for our customers throughout their moving journey - from the initial enquiry to the final delivery.

Responsibilities:

Serving as the primary point of contact for customers, providing excellent communication and support throughout the moving process Prepare and send accurate quotations, invoices, and move documentation Handle customer inquiries, changes, and problem resolution in a professional and timely manner Maintain records and update the CRM system with all move details Support the sales team as needed Perform basic administrative tasks such as maintaining records, scanning and filing documents, and updating internal systems Supporting sister companies or other upcoming projects as required

Requirements:

Previous experience in moving, logistics, and customer service (preferred) Excellent organisational and multitasking abilities Excellent telephone manner Strong communication skills (written and verbal) Computer proficiency (Google Sheets, Google Docs, CRM Moveman preferred) Detail-oriented with a focus on accuracy and customer satisfaction Ability to work in a fast-paced environment and manage multiple tasks simultaneously

What We Offer:

28-day holiday Free use of services through the company and sister companies Opportunities for growth through paid courses
Job Type: Full-time

Pay: 27,000.00-29,000.00 per year

Benefits:

On-site parking
Work Location: In person