Job Description

About Us

RI Cruden Ltd is an award-winning family business, rooted in Inverness and recognised as Highland Business of the Year. For nearly 20 years, we've helped homes, businesses, and communities across Scotland move towards a sustainable future. From solar PV to low-carbon heating and EV charging, our team is known for quality, reliability, and innovation.

The Role

This position blends technical design expertise with customer-facing sales support, ensuring that every project is accurately specified, well-communicated, and smoothly handed over. You'll work closely with customers, the renewables team, and operations to deliver high-quality renewable energy solutions.

You'll be responsible for:

Responding to new enquiries in person, via phone and email and providing technical advice on renewable solutions Preparing detailed heat loss calculations, solar PV designs, and EV charging layouts Supporting the sales process by producing accurate quotations for heat pumps, solar PV, and integrated systems Preparing handover packs for customers and ensuring a smooth transition to the aftersales team Handling technical documentation such as DNO applications (G99/G98), MCS certificates, and compliance records Assisting with annual service quotes and setting up recurring aftersales jobs Collaborating with colleagues in operations, aftersales, and accounts to maintain high standards of delivery and customer care

About You

We're looking for someone technically minded, with a good understanding of renewable energy systems and an ability to explain them clearly to customers.

Essential experience:

Strong IT and software skills, with the ability to use (or quickly learn) renewable design and sales tools Excellent communication skills, with confidence in customer-facing situations Organised, detail-oriented, and able to manage multiple projects at different stages

Desirable

Previous experience in renewable energy, electrical design, or a related technical role Sales or business development experience within renewables or a technical industry Knowledge of compliance processes (MCS, DNO applications, insurance) Familiarity with system design software (training provided on our existing systems)
Above all, you'll have the right attitude and willingness to learn

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Cycle to work scheme Free parking Gym membership On-site parking Private medical insurance Work from home
Work Location: In person