Job Description

Title: Rental Sales Advisor

Role Type: Full-time

Location: Chester, United Kingdom

:

We're seeking a Rental Sales Advisor to join our team who will provide exceptional customer service while driving sales growth. The ideal candidate will have excellent communication skills and a passion to exceed customers' expectations. As a Rental Sales Advisor, you will play a vital role in providing exceptional service to our valued customers, assisting them in finding the perfect rental solution tailored to their needs.

Who We Are:

Operating since 1989, County serves the North West with a diverse selection of quality cars, vans, 4x4s, trucks and minibuses for daily rental, and flexible contract hire. From our headquarters in Stockport and offices around the region we provide both business and private customers with expert knowledge and advice, to help them choose the best value hire vehicle for their needs.

Big enough to cope but small enough to care, our customers return to us time and time again - our mission is to be their number one transport solution provider.

Key Responsibilities:

- Greet and welcome customers in a friendly and professional manner

- Listen attentively to understand customers' requirements and recommend appropriate rental options

- Conduct vehicle inspections and documentation to ensure rentals are in optimal condition

- Process reservations, rental agreements, and payments accurately

- Provide clear and concise explanations of rental terms, conditions, and insurance coverage

- Promote add-on services, such as additional insurance coverage, to enhance customers' rental experience

- Handle customer complaints or concerns promptly and professionally

- Collaborate with the rental team to manage fleet availability and ensure proper vehicle maintenance

- Stay up to date with product knowledge and industry trends to effectively communicate with customers

What We Need from You:

- To deliver exceptional customer service to our valued customers, manage customer queries to exceed sales targets with business and leisure clients.

- To be able to support your team and different departments, be able to obtain detailed information and form decisions based on customer profile and business needs.

- Reliable and flexible schedule, including weekends and holidays

- Full and clean UK driving licence

We welcome applicants from both sales, customer service and administration backgrounds.

Salary and Benefits:

- Competitive salary with uncapped performance

bonus

- Ongoing training and development opportunities

- Mobility options (including

company car

etc.)

- Team events

- 28 days annual leave

-

Health insurance

after two years' service

- Death in service scheme

- Company pension

- Uniform provided

- Employee discounts

If you are an energetic and customer-oriented individual with a passion for sales, then we would love to hear from you. Join our team and help us provide exceptional rental experiences to our valued customers at our branch. Apply now and embark on an exciting journey in the rental industry!

Important Information:

This job description is intended to provide a general overview of the position and is not an exhaustive list of all responsibilities, duties, and skills required for this role. We do not believe in zero-hour contracts. Consequently, this is a full-time role. However, we will also consider applications for part-time and flexible workers, particularly those able to work early morning or late afternoon, or weekends. If you have previously applied for this role, you will not be reconsidered until a period of one year has elapsed since the date of your application. Healthcare, critical illness and death in service benefits are available after a minimum tenure and are subject to acceptance criteria. The mobility options available are subject to licence status and underwriting. NO AGENCIES PLEASE*
The initial period of employment is by a six-month fixed-term contract, which is renewable at the Company's exclusive discretion (may also consider making permanent).
Job Type: Full-time

Pay: From 25,396.80 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person