Rents Advisor
Wingerworth, ENG, GB, United Kingdom
Job Description
TEMPORARY RENTS ADVISOR FOR 15 MONTHS
PLEASE APPLY VIA THE COMPANY WEBSITE - CVs WILL NOT BE ACCEPTED
https://www.rykneldhomes.org.uk/about-us/jobs-and-careers/current-vacancies/
Key Accountabilities
To be responsible for providing a professional, telephone based income collection service for customers who are in arrears.
To ensure customer accounts are managed and progress through the enforcement process, all pre-court protocols are adhered to as required up to and including Notice, (excluding applications to and attendance at Court, evictions and home visits) and high levels of customer care and information accuracy are maintained.
To take customer payments, set up and amend direct debits, agree repayment plans where customers are in rent arrears and apply system updates to customer accounts where there have been tenancy or payment method changes.
Taking a lead on offering support and advice to customers, working alongside other teams to provide signposting information and making referrals to third party organisations where customers can access the necessary support to sustain their tenancy.
Job Types: Full-time, Temporary
Contract length: 15 months
Pay: From 26,345.00 per year
Benefits:
Company pension Flexitime On-site parking
Work Location: In person
Application deadline: 18/12/2025
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Job Detail
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Job IdJD4333716
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationWingerworth, ENG, GB, United Kingdom
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EducationNot mentioned