Job Description

Job Title:

Repair Engineer

Location:

TXO Group, Solihull, West Midlands

Reports to:

Group Repair Operations Manager

Responsible for:

Testing, Diagnosing, and repairing parts in accordance with specifications and procedures.

ABOUT US

Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology.



Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals.



By applying circular economy principles, supporting EOSL, and responsible asset recovery, we extend the lifespan of infrastructure while reducing economic and environmental impacts. Through urban mining and asset recovery, we help reduce dependence on raw materials, thereby increasing performance, profit, and purpose.



We operate globally with key hubs in the UK, US, Sweden, France, Germany, Australia, Japan, and Brazil. With the support of TowerBrook Delta, we are accelerating the transition to a smarter, more sustainable network ecosystem.



Join our team and shape technology for a more sustainable future.

JOB FUNCTION

Reporting to the Group Repair Operations Manager, this exciting new role is responsible for testing, diagnosing and, where capability exists, repairing parts in accordance with specifications and procedures. Assist with the design and implementation of new projects into the Repair Operations workshop and working with TXO and external customers to ensure the successful implementation of new products and services.

RESPONSIBILITIES

The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business.



Follow all company Policies and Procedures including but not limited to Quality, Health & Safety, Environment and Information Security. Expected to perform any reasonable requests which are not defined but in the ability of the individual Test and Repair customer equipment to client requirements Ensure that all test specifications are in line with manufacturers or industry standard Test, Repair, and Screen equipment and stock and return to working stock with correct identification or prepare dispatch documentation to return back to customers within agreed SLAs To effectively manage the handover of relevant projects into the workshop and oversee continuous improvement techniques to new and existing projects with the Repair Operations Document all test procedures and processes for the relevant projects and act as principal point of contact/ Subject Matter Expert (SME) of equipment and parts Working with wider repair team, to effectively train and develop other Repair Operations Engineers to meet the changing needs of the business and ensure a successful handover of new developments and individual Test Specifications ready to implement with the business To meet the needs of the defined budget and understand the financial constraints and parameters within which the projects need to be developed Assist with the development, maintenance and update of repair capability within the business Track all individual parts process through the screening centre, maintaining a record of equipment identifying and categorising as No-Fault found/Fault identified; Last time part came into Repair Operations; Number of times part has been screened; Warranty status (where possible), etc Upgrade parts to be required revision of software and hardware Break-down stock to lower order items and return to good stock as requested by client Build higher order part from lower order items on request from client and vice-versa Self-motivated to develop and increase product knowledge

ABOUT YOU

Extensive component level repair and screening / testing experience Good component understanding Ability to reverse engineer boards to understand design and functionality PDH/SDH equipment, Digital Microwave, Datacomms, Power supplies, GSM Base Station, Switching Systems Excellent verbal and written communications skills Sound knowledge of workshop techniques and safety practices Working under minimum supervision Ability to adapt to customer deadlines Enjoy a fast paced, a high-change environment and don't rely on structure / hierarchy to get things done Challenger mindset, always looking to drive improvement Enthused by our business - you like what you've seen of the TXO Group of companies, and you're motivated by the journey we're looking to go on in the coming years

REWARDS & BENEFITS

Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.



Up to 35,000 basic salary 25 days holiday (plus bank holidays) Employee assistance programme Company events Company pension Cycle to work scheme On-site free parking
Our top priorities are people, ethics, safety, and sustainability. With TXO Group brands, you are uniquely positioned to make a positive impact on global net-zero targets. The driving force behind reaching these goals is our greatest asset: you. Our people come first, and our strength is in our diversity. Because diversity leads to fresh perspectives that drive performance and innovation!