Diagnose faults on customer machines returned for servicing
Repair electrical and electronic issues in products to the highest quality
Collaborate on R&D activities for new product ranges
Main Responsibilities
Analyse and repair welding equipment in line with technical specifications
Ensure rapid turnaround of repairs to meet customer SLA targets
Report recurring faults, generational design changes, and trends to the Team Lead (TL) and Managing Director (MD)
Inspect and evaluate prototype or sample machines, providing detailed feedback to TL & MD
Identify failure patterns, pinpoint weak components, and recommend alternative parts or design improvements
Requirements
Required Skills & Experience
Degree in Electrical/Electronic Engineering or equivalent technical qualification
Proven experience troubleshooting and repairing power electronics, PCBs, and industrial machines
Strong fault-finding skills using oscilloscopes, multimeters, and schematic diagrams
Familiarity with inverter drives, control boards, and welding power supplies
Excellent attention to detail and commitment to quality
Clear communication skills for reporting complex technical issues
Desirable Qualifications
Previous exposure to welding machine technology or welding processes
Hands-on experience in product validation, prototype testing, or R&D support
Benefits
What we offer you
35K-38K annual salary & bonus depending on experience
33 days holiday
Company Sick Pay Scheme
Employee Wellness Plan
At least 4 years' experience in a similar role within the UK
Experience in preparing quotations and providing technical support
Good written and verbal communication skills with a focus on customer satisfaction
Excellent written and verbal communication skills
Ability to work independently as well as part of a team
Experience in the instrumentation or flow measurement industry is a plus
Knowledge of process signals such as pulse, 4-20mA, Modbus, M-bus
Bachelor's degree in Engineering, Bus
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