Job Description

About Aerospace Warranty Management

AWM is the world's leading Warranty Consultancy for the Aviation sector. Assisting Airlines to maximise their warranty and contractual savings for their fleet of aircraft, through the application of industry leading processes and training. The rapid expansion of the business has meant that a position has become available within the team based in Dunmow, Essex.

About the position

As a Repairs Administrator, you will play an important role in our busy team ensuring day to day tasks are completed with a high level of accuracy and will help ensure on time delivery and high service levels continue as well as assisting with management of suppliers. In this role you will be supporting both internal and external customer requirements. Due to the nature of the position, previous experience is not required for this entry level position, however basic knowledge of the Microsoft suite is essential. Full training and support will be provided to the successful candidates.

Your responsibilities will include:

Provide excellent support to internal and external stakeholders, ensuring they have all necessary data regarding repair and overhaul requirements. Efficiently monitor and report on open repair orders, including handling queries and customer quote approvals to ensure contractual terms are met. Record repair quotations in the system and manage email correspondence effectively. Liaise with various departments to support task completion. Analyse data, produce reports to make informed decisions. Build and maintain relationships with designated repair suppliers.

About the Person

Highly organised, efficient with strong attention to detail and accuracy Excellent communication skills, both written and verbal Ability to follow established processes Works well under pressure to meet deadlines by identifying priorities and schedule work appropriately. Time management skills are essential Friendly and professional manner Act with integrity, discretion and objectivity Educated to GSCE (or equivalent) standard Knowledge of repair systems and procedures is not essential Basic knowledge of Microsoft package including but not limited to Word, Outlook & Excel.
The successful candidate can look forward to ongoing training opportunities, career progression and a range of company benefits including

Discretionary Annual Bonus depending on company performance Pension scheme Generous holiday allowance including a bonus day for your birthday Option for flexible working Newly refurbished and modern office Annual company events Smart/Casual dress code Free on site parking
Please apply by submitting your CV and Covering letter. Interviews will be held w/c 3rd November.

Job Type: Full-time

Pay: 25,000.00-32,000.00 per year

Benefits:

Casual dress Company events Company pension Flexitime Free parking On-site parking
Work Location: In person