Job Description

REPAIRS & MAINTENANCE TECHNICIAN - BOW / BARKING

Salary:

30,000 - 40,000 DOE Pro-Rata

Bonus:

Eligible (details shared at offer stage)

Hours:

Part Time, 16 hours per week /

Contract:

We're flexible on how the role is structured and are open to both part-time employment and freelance arrangements.

Location:

MAKE IT Bow or MAKE IT Barking

Reports To:

Head of Operations

ABOUT MAKE IT

MAKE IT unlocks hidden spaces and transforms buildings into engines of creativity. We create workspaces and cultural hubs where entrepreneurs, makers and independent businesses connect, collaborate and grow.

Partnering with local authorities, landlords, developers and investors, we reimagine vacant buildings to deliver social value, community impact and new opportunities for emerging talent. Our model spans space design, asset refurbishment, enterprise sourcing, cultural programming and day-to-day operational management.

We're a small team with big plans. Our spaces bring together ambitious people who want to do things differently - and as MAKE IT grows, we're building a team who want to grow with us.

TEAM CULTURE

At MAKE IT we're a small team with big plans. We're creative, hands-on and building something long-term, not chasing quick wins. We want people who care about great spaces, great service and great community - and who thrive in a team where everyone rolls up their sleeves.

We back ideas, we value action, and we look out for each other. We're supportive, honest, human, and we take pride in how our spaces look and feel. If you want to help shape the future of a growing company - and grow with it - you'll fit right in.

THE ROLE

We're looking for a skilled Repairs & Maintenance Technician who is ideally (but not a deal breaker!) qualified in both electrical and plumbing work. You'll support both MAKE IT Bow and MAKE IT Barking, attending whichever site requires maintenance that week.

This is a varied, practical and hands-on role. You'll carry out repairs, handle electrical and plumbing tasks within your qualification level, complete preventative maintenance, and support Studio & Community Managers with day-to-day operational needs.

You will work under the Head of Operations, with daily coordination from Studio & Community Managers for task lists, site priorities and access.

This is a part-time position (2 days per week), ideal for someone who enjoys flexible, rewarding work in creative community spaces.

WHAT YOU'LL DO

Repairs & Maintenance

Carry out electrical repairs, lighting fixes and small installations Handle plumbing tasks such as leaks, blockages and fixtures Complete general repairs, joinery and small building works Deliver painting and decorating tasks to maintain presentation

Preventative & Safety Checks

Complete weekly building condition checks Identify issues early and report risks promptly Support basic safety checks under HoO direction

Operational Support

Work closely with Studio & Community Managers on daily tasks Assist with hire space setup and breakdown when needed Fix equipment, furniture and fittings Maintain tools, materials and stock

Cross-Site Work

Work across both MAKE IT Bow and MAKE IT Barking Prioritise tasks based on site requirements Keep both buildings safe, functional and looking their best

WHAT YOU'LL BRING

Experience & Skills

ElectricaL (Ideally Level 2/3 or equivalent) Plumbing (Ideally NVQ Level 2 or equivalent) Strong general maintenance, painting and DIY skills Experience in multi-trade roles, facilities or property maintenance Ability to diagnose and solve problems independently

Behaviours

Reliable, organised and self-motivated Friendly, approachable and respectful Calm under pressure with a solutions-first mindset Takes pride in craftsmanship and detail Strong communication skills Positive, flexible and team-oriented

REPORTING LINES

Reports to:

Head of Operations

Works closely with:

Studio & Community Managers - daily coordination & task priorities External contractors - when specialist work is required

WHAT YOU'LL USE

Tools, equipment and materials relevant to repairs & maintenance Basic reporting via Google Workspace Internal communication tools for daily coordination

PERKS & BENEFITS

Annual Bonus Scheme -

A performance-linked annual bonus recognising great work and contribution to the business.

33 Days Holiday inclusive of Bank Holidays Pro-Rata -

Plus one additional day for every year of service.

Two Team Days a Year -

A full-team Summer Day and Winter Day where we close shop, step out together and reset as a group. Plus, an additional two full-team activity evenings out per year.

Free Use of All MAKE IT Facilities -

Enjoy complimentary access to our current and future workspaces, studios and communal areas - perfect for your own projects.

Access to the MAKE IT Community & Events -

Be part of a vibrant creative network with regular events, workshops and community moments.

Growth Opportunities -

As MAKE IT grows, so will you. We invest in development, training and the chance to take on new responsibilities as we scale.

HOW TO APPLY

Please send your CV and a short message telling us why you'd be a great fit for MAKE IT to:

hannah.briley@makeitlondon.co.uk

Applications are reviewed on a rolling basis.

Job Type: Part-time

Pay: 35,000.00-40,000.00 per year

Expected hours: 16 per week

Benefits:

Company events Company pension Flexitime Free parking On-site parking
Work Location: In person