Job Description

Pickerings Lifts is a national, well established, privately owned, independent, leading lift specialist with 170 years' experience. Due to continued success and growth, we require a

Repair Sales Manager

to operate out of our Cardiff Office.

The successful candidate will be expected to deliver an efficient lift repair service to our clients. The ideal candidate will be able to manage minor and major repairs from initial site survey through to completion and handover.

Main Duties:

Quotation Generation & Parts Sourcing:

Prepare client quotations by sourcing parts for repairs and ensuring accuracy in pricing and availability.

Stock & Budget Management:

Order parts within budget, maintain stock control, and ensure timely delivery.

Job Order Processing:

Efficiently process job orders and ensure all repair works are accurately closed, including necessary subcontractor documentation.

Workforce Scheduling:

Schedule, book, and oversee a team of engineers, labourers, and subcontractors to ensure efficient job execution.

Site Inspections & Scoping:

Conduct detailed site inspections to scope work, identify required parts, specify details, and programme the work accordingly.

Customer Liaison:

Engage with customers to manage expectations, resolve issues, and ensure high levels of satisfaction.

Team Motivation & Leadership:

Inspire and guide the regional team to achieve targets and maintain high performance levels.

Workload Monitoring:

Track progress and ensure jobs are completed within set timescales and standards.

Timesheet & Department Coordination:

Process engineer timesheets and liaise with internal departments for workflow alignment.

Performance Reporting:

Report on monthly completion figures and identify areas for improvement.

Sales Maximisation:

Drive and grow regional repair sales through proactive opportunity identification.

Toolbox Talks:

Conduct regular Toolbox Talks to reinforce safety and operational best practices.

Regional Management Support:

Act as deputy in the absence of the Regional Manager, ensuring continuity of operations.

Person specification:

Industry Experience:

Must have hands-on experience in the lift industry with a solid understanding of lift terminology.

Leadership Skills:

Previous supervisory or first-line management experience is essential.

Technical Qualifications:

Ideally possess a lift engineering, mechanical, or electrical qualification.

IT & Analytical Skills:

Strong IT proficiency, particularly in Excel, with an analytical and detail-focused approach.

Relationship Building:

Demonstrated ability to build and maintain effective working relationships across teams and departments

What we offer

Competitive Remuneration:

Attractive salary package aligned with your experience and qualifications.

Company Vehicle:

Fully expensed company car provided.

Generous Leave:

25 days annual leave plus statutory bank holidays.

Pension Scheme:

Contributory company pension to support your future.

Health & Wellbeing:

Company-paid sick pay and annual flu vaccination programme.

Learning & Development:

Ongoing training and development investment to support your career growth.

Employee Benefits:

Access to a retail discount scheme and other employee perks.
Pickerings Lifts is an Equal Opportunities employer and positively welcomes suitable qualified and experienced applications from individuals irrespective of sex, race, gender, age, national origin, religion, religious belief, sexual orientation, or disablement. We are committed to diversity, equity and inclusion in the workplace. A copy of our Diversity, Equity & Inclusion Policy is available on request .

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

To find out more about Pickerings Lifts please visit www.pickeringslifts.co.uk

Or check us out @

https://www.linkedin.com/company/pickerings-lifts/posts/?feedView=all

https://www.facebook.com/Pickeringsliftsltd

https://www.instagram.com/pickeringslifts?igsh=OG50bWJubmpweHBk

MP

Job Types: Full-time, Permanent

Benefits:

Bereavement leave Casual dress Company car Company pension Employee discount Free flu jabs Free parking On-site parking Sick pay
Experience:

Lift Industry: 1 year (required)
Work Location: In person