Repairs Working Supervisor

Rochdale, Greater Manchester, United Kingdom

Job Description

The Vacancy
Repairs Working Supervisor
You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for Great Places Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services.
What you'll be doing
You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM
You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors.
You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services.
You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing Great Places Housing Group.
You will promote and ensure where possible a 'first time fix' culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times.
You will ensure an effective channel of communication between the PSM and management team, and all colleagues
You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment
You will ensure compliance with all relevant environmental, waste management and monitoring arrangements.
What you'll need

  • An excellent level of customer service skills in particular delivering property services
A strong technical knowledge of repairs and voids
The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field
Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product.
Knowledge of legal statuary requirements and good and best practice
Understanding of value for money and a commercial awareness
Full driving licence
Proficiency in use of MS Office or equivalent software
Experience of working with housing-specific IT systems
Qualified to minimum GCSE grade C or equivalent in English and maths
Mobile working through job allocation and data transfer via ICT (hand-held device etc.)
Full clean driving licence
Knowledge & understanding of construction related Health, safety & welfare legislation
What we need from you
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
A commitment to work in partnership with others for the benefit of Great Places
A commitment to continuous learning and improvement
Ability to work flexibly and when needed outside normal working hours to ensure service continuity
An ability to work in uncertainty.
To be professional and work with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
Pension DC scheme (up to 10% contribution from both colleagues and Great Places)
WPA Healthcare scheme starts at no contribution level with 1250 of savings available per year (option to increase & add family members)
Ways of Working We offer some hybrid and flexible working
Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond'
Professional fees The business pays the cost of one professional role related membership fee for each colleague
The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Wage Stream You can access savings opportunities and early access to wages
Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
The Company
Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values .
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at .
The Benefits
The Benefits
Pension DC Scheme (up to 10% contribution from both colleague and Great Places)
WPA Healthcare auto enrolled at no contribution level with 1250 of savings available- option to increase & add on family members
The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays
Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond'
Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .
For more information about our benefits and rewards, visit our .

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Job Detail

  • Job Id
    JD3977423
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £35,621 per year
  • Employment Status
    Full Time
  • Job Location
    Rochdale, Greater Manchester, United Kingdom
  • Education
    Not mentioned