Job Description

This role will suit a self-motivated individual with strong analytical, communication and problem-solving skills, the ability to think laterally and work with minimal day to day supervision.
The post holder will require excellent communication skills, have a positive and flexible approach to the needs of the Service, be motivated, ready for the next challenge and enjoy working as part of a very busy team.
Main duties of the job
The key duties as follows:
Day to day operational support for the effective running of the Support My Study function in the Health and Care Research Wales, Support and Delivery Centre.
Be the first point of contact for queries from sponsors and researchers with regards to commercial and non-commercial research studies in Wales.
Oversee the process for site identification, selection, and setup of studies, with a focus on studies which are of are Welsh led.
Working with local Health Boards, Health and Care Research Wales Support and Delivery Services and Sponsor study teams, to ensure efficient setup and ongoing performance oversight of studies in primary care, secondary care, and social care settings.
About us
This is a Health and Care Research Wales post, hosted by Powys Teaching Health Board.
Health and Care Research Wales is a networked organisation, supported by Welsh Government, which brings together a wide range of partners across the NHS in Wales, local authorities, universities, research institutions, third sector and others.
Health and Care Research Wales works in support of Welsh Government's overarching goal which is to ensure that today's research makes a difference to tomorrow's care.
Its mission is to promote, support and provide collective oversight of health and social care research in Wales. Ensuring it is of the highest international scientific quality, is relevant to the needs and challenges of health and social care in Wales and makes a difference to policy and practice in ways that improve the lives of patients, people, and communities in Wales.
Details
Date posted
17 October 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,516 to 38,364 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
070-AC133-1025
Job locations
North, South East or South West Wales
Cardiff
CF10 3NQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Qualifications
Essential

• Educated to degree level in a Health / Social Care discipline or equivalent level of knowledge and experience
• Evidence of Continuing Professional Development

Experience
Essential

• Demonstrates a wide knowledge of administrative processes and organisational policies and procedures
• Experience in gathering, analysing, and presenting data in a meaningful way to facilitate decision making at operational and strategic levels
• Experience of working with web based and MS Office applications including databases
• Experience of building relationships with a wide range of stakeholders
• Administration experience

Aptitude & Abilities
Essential

• Ability to communicate with a wide range of professionals at different levels with varying skills and knowledge
• Excellent demonstrable attention to detail when handling large volumes of information and data
• Self-motivated with analytical and problem-solving skills, the ability to think laterally and work with minimal dayto-day supervision
• Attention to detail and the ability to manage and record data in a reliable and accurate manner
• Ability to manage own time and ensure deadlines are met
• Ability to plan and organise effectively
• Excellent problem-solving skills
• Flexible approach to ensure that the needs of the organisation are met

Other
Essential

• Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations

Values
Essential

• Demonstrate PTHB Values

Other
Essential

• Ability to sustain good working relationships
• Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations
• Able to travel to locations in Wales and across the UK, and occasionally internationally

Person Specification
Qualifications
Essential

• Educated to degree level in a Health / Social Care discipline or equivalent level of knowledge and experience
• Evidence of Continuing Professional Development

Experience
Essential

• Demonstrates a wide knowledge of administrative processes and organisational policies and procedures
• Experience in gathering, analysing, and presenting data in a meaningful way to facilitate decision making at operational and strategic levels
• Experience of working with web based and MS Office applications including databases
• Experience of building relationships with a wide range of stakeholders
• Administration experience

Aptitude & Abilities
Essential

• Ability to communicate with a wide range of professionals at different levels with varying skills and knowledge
• Excellent demonstrable attention to detail when handling large volumes of information and data
• Self-motivated with analytical and problem-solving skills, the ability to think laterally and work with minimal dayto-day supervision
• Attention to detail and the ability to manage and record data in a reliable and accurate manner
• Ability to manage own time and ensure deadlines are met
• Ability to plan and organise effectively
• Excellent problem-solving skills
• Flexible approach to ensure that the needs of the organisation are met

Other
Essential

• Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations

Values
Essential

• Demonstrate PTHB Values

Other
Essential

• Ability to sustain good working relationships
• Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations
• Able to travel to locations in Wales and across the UK, and occasionally internationally

Skills Required