Job Description

The job

: Part-Time - Permanent

Salary - Meets National Living Wage

Due to continued expansion, we are looking for a highly motivated and outgoing individual with the skills to join our busy hotel reservations team.

Who are we?

Myhotelbreak.com is the UK's leading online short break operator providing our customers with thousands of offers at over 750 hotels across the UK. Our continued growth and success come as a result of our hardworking team, which is dedicated to making sure we have the best hotel deals out there. Our environment is relaxed, yet fast-paced and we are continually evolving with the times to make sure we keep ahead of the game. Being a family-run business, our staff are at the forefront of everything we do!

The job role will involve:

Handling hotel bookings and enquiries via phone, email, live chat, and social media Liaising with hotel partners to confirm reservations and availability Working with the team to respond to all enquiries quickly and professionally Supporting other departments with occasional admin, product, or marketing tasks

Useful skills for this role include:

A confident and professional telephone manner Strong written communication skills Good working knowledge of Microsoft Office (Word, Excel, Outlook) A proactive approach -- comfortable working independently or as part of a team Well-organised with impeccable attention to detail
Previous experience in travel and tourism would be very beneficial though not essential, as full training will be provided. However, experience in an office environment would be preferable.

The vacancy is part-time, 24 hours per week ( most likely over 3 days ) but we could consider more flexible hours if the circumstances merit this. There may be an option/requirement to work a day over the weekend but this can be discussed further into the recruitment process. We would also envisage being able to offer additional shifts from time to time to cover holidays/sickness etc. The job is based at our head office in Strathaven, South Lanarkshire.

Benefits:

Competitive basic salary Bonus scheme Job security
If you are looking to challenge yourself and work within a busy, friendly and growing team, then please send your CV and cover letter to us. We look forward to hearing from you.

To find out more about myhotelbreak.com, please visit our website or social media channels (Facebook, Instagram, YouTube & TikTok).

Job Types: Part-time, Permanent

Pay: 10.00-12.21 per hour

Expected hours: 24 per week

Additional pay:

Performance bonus
Benefits:

Company events Company pension Free parking On-site parking
Schedule:

8 hour shift Day shift
Ability to commute/relocate:

Strathaven ML10 6LA: reliably commute or plan to relocate before starting work (required)
Experience:

Customer Service or Sales: 1 year (preferred)
Work Location: In person