Job Description

Reservations, Meeting & Events Manager

Moxy & Residence Inn Slough - SL1 1GZ

Cycas Hospitality

At

Cycas Hospitality

, we believe people are at the heart of everything we do. Our crew members show up as their true selves every day so they can deliver

POSITIVELY OUTRAGEOUS

service. Now, we're searching for a dynamic, ambitious, and confident

Reservations, Meeting & Events (M&E) Manager

to join our Commercial Team at the fabulous dual-branded

Moxy & Residence Inn Slough

!


We are the first dual-branded property in Slough -

two hotels in one building

, offering both the free-spirited Moxy experience and the homely, extended-stay environment of Residence Inn. Whether it's our Fun Hunters at Moxy or our Maximizers at Residence Inn, your role ensures every guest gets the most out of their stay.


If you're driven, commercially minded, people-focused, and ready to grow, this is the perfect opportunity to shine.

What Will You Be Doing?

As the

Reservations, Meeting & Events Manager

, you will lead the reservations and M&E function while supporting overall hotel commercial performance.


You will:


Oversee all rooms and M&E revenue streams in partnership with the

Director of Sales

and

Commercial Team

Manage and convert incoming reservations, group enquiries, and M&E requests in line with commercial strategies Develop and maintain strong client, agent, and corporate relationships Support rate setting, contracting, and yield strategies Ensure both hotels maximise sell-out efficiency in line with company targets Deliver monthly revenue targets for Reservations and M&E Negotiate rates using market intelligence and demand calendars Identify new leads and contracted corporate opportunities Manage group bookings, allocations, and operational communication Conduct client show rounds and represent the hotels professionally Attend commercial meetings, daily briefings, and owners calls Lead the Reservations & M&E team including 1-1s, coaching, and development Maintain internal systems including RFP tools (Cvent, Venue Directory, One Source, etc.) Oversee the department in the absence of the DOS or senior commercial leaders Manage M&E forecasting, month-end reporting, and diary management

What Are We Looking For?

Passion, confidence, and exceptional customer care Previous experience in reservations and/or M&E within a hotel or fast-paced environment Experience leading or supervising a small team (preferred for manager level) Strong written and spoken English Excellent telephone manner and communication skills Strong knowledge of Opera PMS essential Strong organisational and multitasking skills Commercially minded with a proactive approach to securing business

What Do We Offer?

A fun, spirited workplace where you can be your true self The opportunity to be part of a global family with

220,000+ colleagues worldwide

A "work hard, play hard" culture Industry-leading training and career development Discounts at

7,000+ hotels worldwide

The chance to grow with one of Europe's most innovative hotel management companies The opportunity to be part of something exciting as we continue to expand our portfolio and talent

If you believe you have what it takes and want to join our growing family,

we want to hear from you

!


Please apply by email with your

CV, current salary, and notice period

.


All offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK.