Job Description

JKS Head Office - Reservations, Sales & Events Manager

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Reservations, Sales & Events Manager - JKS Head Office

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Salary - up to 45,000 per annum


Schedule - Full Time


Experience - Previous experience as a Reservations and Sales Manager within a quality restaurant group


JKS Restaurants are on the lookout for a dedicated and dynamic Reservations, Sales & Events Manager to become an integral part of our growing team. The successful candidate will be approachable, personable and passionate about the London dining scene. This role will drive event sales and reservations across our Chaiyo group of restaurants - Plaza Khao Gaeng, Speedboat Bar and some other exciting projects in the works.


This is a fantastic opportunity for an experienced and proactiveReservations, Sales & Events Manager looking for an opportunity in an award winning, critically acclaimed group.

Chaiyo Group

Plaza Khao Gaeng

In partnership with Chef Luke Farrell, Khao gaeng broadly means 'curry over rice'. Plaza Khao Gaeng is a celebration of the coast to jungle cuisine. It's a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside.


Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded facade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below.

Speedboat Bar

Speedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkok's Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand.


The menu explores the ingredients, flavours and techniques from Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Luke's nursery, Ryewater, in Dorset.


The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails - Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda.

The Position

Reporting to the Operations Manager and Head of Marketing, the successful Reservations, Sales & Events Manager will be a proactive, personable self-starter, committed to maximising revenue across the group.


Duties Include:

Manage daily guest communication across reservation platforms and VIP lines Coordinate and optimise reservations using SevenRooms, reporting tools, and other booking systems Support sales strategy execution, pipeline management, and lead generation Drive private dining and event revenue through upselling, cross-selling, and seasonal promotions Plan and deliver events, managing all logistics, timelines, and stakeholder coordination Maintain strong client relationships, handle reactive enquiries, conduct site visits, and manage feedback Ensure smooth handover from sales to operations for event delivery Collaborate with marketing and finance on promotional campaigns and billing Maintain accurate documentation, contracts, function sheets, and performance reports Ensure compliance with health and safety policies and support event safety procedures

Requirements:

Proven experience as a Reservations and Events Manager Strong commercial and client relationship management skills Proficient in using booking systems (preferably SevenRooms) and reporting tools Excellent communication, organisational, and project management abilities Comfortable working cross-functionally with operations, marketing, and finance teams High attention to detail with a commitment to delivering outstanding guest experiences Understanding of health & safety compliance within events Passion for hospitality and a proactive, solutions-driven mindset Proficient with Microsoft Office programmes Ability to handle high-pressure situations with composure and grace

Benefits & Culture

Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow.


We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as:

Treat Yourself

Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership

Look After Yourself

Discounted Gym Membership Wagestream - stream your pay earlier Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions

Progress Yourself

Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group.

Be Yourself

Additional holiday for every year with us (rising to 33 days) Employee referral scheme - paying up to 600 per referral Staff parties & long service awards

JKS Restaurants

JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 6 Michelin stars, 4 Michelin Bib Gourmands, a restaurant ranked among the World's 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2024.


The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table and Sabor, along with cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. Pubs include The Cadogan Arms, The George and The Hound.


JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.