Job Description

Exciting Opportunity Alert! Join Rendall & Rittner as a Resident Engagement Coordinator!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Resident Engagement Coordinator. This is an incredible career opportunity with a fantastic package.

Position:

Resident Engagement Coordinator

Location:

The convenience of working from home with attending regional offices on occasion

Working Hours:

Monday to Friday, 09:00 - 17:30.

Salary:

Competitive

Contract:

12 month FTC

Why Rendall & Rittner:

Award-Winning:

Join an established and celebrated company known for delivering first-class property management services.

Career Growth:

At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore:

Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation:

Get rewarded with a competitive salary and discretionary bonuses.

Health and Well-being:

Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave.

Time Off:

Enjoy 25 days of holiday plus national holidays.

Rest and Recuperation:

Paid sabbaticals as a loyalty bonus.

Team Spirit:

Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan:

Secure your future with the Rendall & Rittner Pension scheme.

Extra Support:

Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Key Responsibilities and Requirements:

The purpose of the Resident Engagement Coordinator is to provide the Building Safety team with administrative support for Resident Engagement matters, take responsibility for clearly identified key tasks within the Resident Engagement project and wider BSA team objectives, deal with complex queries, be a go to member of the team and be the first point of contact for any issues.


A focus of this role will be assisting the team with the creation of new processes, seeking client instruction, tracking & monitoring information and working together with colleagues to ensure that the company meets its requirements under the Building Safety Act, namely in relation to Resident Engagement but there will likely be crossover within other workstreams such as relevant defects and safety case reports.

Experience required includes:

An understanding of the building safety act, specifically in relation to Resident Engagement. Ability to prioritise workloads and manage multiple tasks at once. Good working knowledge and experience in using compliance systems such as QUOODA and Riskwise Practical application and working knowledge of Property Management, Health & Safety requirements, and legislation to eliminate or mitigate risk in the workplace. Strong IT skills, ability to use a variety of office applications and internal systems. The Ability to draft communications to be shared with all colleagues at all levels and external clients. Ensure all communication is clear and concise, always checking that information given is factual and appropriate. Experience in dealing with and responding to written and telephone complaints.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at 020 7702 0701 and mention the reference number "Ref #LI-MS1''


Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.


Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!